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Founded in 2004 by Brenda Buell, Jack & Lily emerged from a personal desire to find high-quality and affordable baby shoes. Frustrated by the limited options available, Brenda embarked on a journey to create shoes that would support and nurture young feet.
A Commitment to Quality and Comfort
Our unwavering commitment to quality and comfort starts with the materials we choose. We prioritize natural, breathable materials like soft leather and plush fabrics to ensure maximum comfort and optimal support for tiny feet in every stage of development.
Catering to Every Milestone
From first tentative steps to confident strides, our collection of infant shoes, baby shoes, toddler shoes, and kids shoes is designed to support every milestone. We offer:
- Easy Slip-On Sock Shoes: Perfect for newborns and young toddlers who are just starting to explore.
- Soft and Supportive Shoes: Ideal for developing feet that need extra stability and comfort.
- Durable and Stylish Shoes: Growing children need shoes that can keep up with them, without compromising style.
More than just shoes, Jack & Lily provides
- Passion and Expertise: Our team of experts understands the importance of proper foot development and is dedicated to providing parents with helpful resources and advice.
- Exceptional Customer Service: We are committed to providing responsive and personalized customer service to ensure your satisfaction.
- Sustainable Values: We are dedicated to environmentally conscious practices and use materials that are safe for your little ones and the planet.
Join us on the journey to healthy feet!
We invite you to explore our collection of high-quality baby shoes and discover the perfect pair for your little one. We are confident that you will find shoes that are both stylish and supportive, empowering your child to reach their full potential.
Customer Satisfaction
The reviews are overwhelmingly positive, with all but one reviewer giving a 5-star rating. Customers praise the excellent customer service, citing responsive and friendly staff, easy exchanges and returns, and great quality products. Reviewers also mention the wide selection of styles, comfort, and reasonable prices.
Quality and Style
Customers adore the Jack & Lily shoes, praising their comfort, cuteness, and variety of styles. The shoes are described as "super cute, " and reviewers are thrilled with the many options available. The quality of the shoes is also highly praised, with customers commenting that they fit well and are made with great materials.
Customer Service Issues
One reviewer had a disappointing experience with Jack & Lily, citing issues with their ordering and return process. The reviewer claims that the initial pair of shoes purchased was no longer in stock, and the customer service representative recommended a larger size instead. However, the shoes ended up being too big, and the reviewer was asked to pay a significant return shipping fee.
Shipping and Handling
One reviewer, who has a different role at the company, praises the staff at Jack & Lily for being "wonderful people" when picking up packages.
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