Trust us to keep your systems running smoothly!
At Lew Plumbing & Heating Ltd., we pride ourselves on being the most trusted and reliable plumbers and HVAC specialists in Vancouver and the Lower Mainland. With over 25 years of experience, our team of licensed, bonded, and insured professionals has been providing top-notch plumbing, heating, and cooling services to homeowners and businesses throughout the region.
Our Services
We offer a wide range of services to meet all your plumbing, heating, and cooling needs. From residential plumbing repairs and installations to commercial plumbing, heating, and air conditioning repair and installation, we have got you covered. Our services include:
- Plumbing Services: Plumbing repairs, drain and sewer cleaning/replacement, water heater installation, and more
- Heating Services: Heating installation, repair, and maintenance
- Air Conditioning Services: Air conditioning installation, repair, and maintenance
- Sewage and Drainage Repair: Expert installation, repairs, and maintenance for sewage and drainage systems
Our Commitment
At Lew Plumbing & Heating Ltd., we are committed to providing the highest quality services at affordable prices. Our team of experts works hard to ensure that every customer is satisfied with our workmanship, products, and prices. We stand behind our work with a 100% guarantee, and all our products are backed by full manufacturers' warranties.
Why Choose Us
There are many reasons why homeowners and businesses throughout Vancouver and the Lower Mainland trust Lew Plumbing & Heating Ltd. for all their plumbing, heating, and cooling needs. Here are just a few:
- 24/7 Emergency Assistance: We are available 7 days a week, 24 hours a day to respond to your emergency needs
- Fully-Certified and Insured Technicians: Our team of experts is fully bonded, insured, and WCB registered for your peace of mind
- Industry-Leading Response Times: We respond quickly to your calls, ensuring that your emergency is resolved as quickly as possible
- Affordable Pricing: We offer competitive pricing for all our services, ensuring that you get the best possible value for your money
- Maintenance Plans: We provide customized maintenance plans to help you save money and keep your systems running smoothly
Unsatisfactory Experiences
The reviewers have shared their disappointing experiences with Lews, a plumbing and heating service company in Vancouver. Many have reported being misled about costs, with some feeling ripped off by the company's billing practices.
Misleading Billing Practices
Several reviewers have mentioned that the company was not upfront about costs, with one reviewer being charged almost $4000 for a furnace service, despite being told that the cost would be much lower. Another reviewer was charged for "travel time" that seemed excessive, and was also billed for a zone switch replacement that was more expensive than they expected.
Poor Communication
Reviewers have also criticized the company's communication, with one reviewer being told that a plumber would call them back, but instead received a call from the plumber asking to come over to fix their zone switch. Another reviewer had a frustration-filled call with the dispatcher, which led them to cancel their service request.
One Good Experience
However, one reviewer did have a positive experience with the company, praising their fast and efficient service for a clogged sink. They noted that while the service was expensive, they appreciated the timely response and clean work.
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