Setting a Foundation of Quality and Customer Service
Sina Printing is a family-run business established in 1999, proudly serving customers across Canada and the United States. We specialize in providing high-quality printing, finishing, and fulfillment services to businesses, organizations, and individuals.
A Legacy of Expertise
From our humble beginnings as a small storefront with a two-color press, we have evolved into a leading printing powerhouse with state-of-the-art equipment and over 110 skilled staff members. Our unwavering commitment to quality, customer service, and innovation has earned us a reputation as one of the most trusted printing service providers in the industry.
Exceptional Printing Solutions
We offer a comprehensive range of printing and finishing services to meet your diverse needs, including:
- Prepress Services: Ensure a seamless printing experience with meticulous color management and file preparation assistance.
- Offset Printing: Known for precision, clarity, and vibrant colors.
- Digital Printing: Ideal for short-run projects and custom work with fast turnaround times.
- Large Format Printing: Expertise in producing high-quality prints on various materials, including banners, signage, and displays.
- Direct Mail Services: Comprehensive solutions for postcard campaigns, flyers, and other direct mail marketing materials.
Why Choose Sina Printing?
- Unparalleled Quality: We prioritize attention to detail and deliver consistent, high-quality results.
- Exceptional Customer Service: Our dedicated team is committed to understanding your unique needs and providing personalized support.
- Competitive Pricing: We offer affordable rates and flexible payment options to meet your budget.
- Fast Turnarounds: We handle urgent projects efficiently and deliver them on time.
Join Us in Printing Success
Sina Printing is actively hiring talented individuals to join our growing team. If you are passionate about exceptional customer service, high-quality printing, and working in a supportive environment, we encourage you to explore our career opportunities.
Overall Experience with Sinalite
Positive Experiences
Sinalite has received numerous praises for their exceptional customer service, fast delivery, and fair pricing. Many customers have appreciated the attentiveness and support provided by agents like Lhuster and Maria. The company's print services have been highly recommended by some customers, who have had positive experiences working with them.
Negative Experiences
On the other hand, some customers have had disappointing experiences with Sinalite. There have been issues with deceptive marketing, thin card quality, and mistakes with orders. Some customers have reported poor customer service, including unresponsive representatives, robotic responses, and a lack of resolution to problems. These issues have led to delays, lost business, and unhappy clients.
Common Issues
Some common issues that have been reported include:
- Deceptive Marketing: Some customers have felt misled by Sinalite's marketing, particularly with regards to the thickness and quality of their cards.
- Poor Customer Service: Several customers have reported unresponsive or unhelpful customer service representatives, including those who provide robotic responses and fail to resolve issues.
- Order Mistakes: There have been instances of mistakes with orders, including wrong items being shipped and lost items causing delays.
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