Transforming Your Space, One Design at a Time
Our Vision
Urbana Kitchens emerged from a desire to elevate and streamline the process of kitchen and bathroom design in the greater Victoria, Vancouver Island area. We believe in crafting high-quality cabinetry and countertops, while offering a comprehensive and collaborative experience for each client.
Who We Are
Our team consists of experienced designers, project managers, and installers who are passionate about creating beautiful and functional spaces that meet the unique needs of each client. We have cultivated strong relationships with local manufacturers and suppliers, ensuring access to the highest quality materials and craftsmanship.
Our Services
We offer a complete range of services, from initial design consultations to project management and installation. Our process involves:
Step 1: Discovery & Inspiration
- In-depth consultation to understand your vision, style preferences, and functional needs.
- Detailed discussion of inspiration images, material preferences, and budget considerations.
- Explore our extensive showroom featuring a variety of styles and material samples.
Step 2: Precise Measurement & Design
- Accurate measurement of your space by a skilled designer.
- Development of a digital design plan that includes layout, materials, and finishes.
- Presentation of initial design concepts and cost estimates.
Step 3: Refinement & Finalization
- Review and feedback on the design plan.
- Collaborative adjustments to tailor the design to your preferences and budget.
- Finalization of materials, hardware, and project schedule.
Step 4: Production & Installation
- Manufacturing of high-quality cabinets and countertops.
- Professional installation by our experienced team.
- Detailed quality control measures to ensure perfection.
Beyond Kitchens
Urbana Kitchens also creates custom cabinetry and countertops for other areas of the home, including pantries, bathrooms, closets, and home offices. We take a holistic approach to design, considering the functionality and aesthetics of each space to create a cohesive and personalized home.
Visit our Showroom
Our 2000 sq ft showroom offers a unique and inspiring experience. Explore beautifully curated kitchen and bathroom displays, browse through an extensive library of door styles and materials, and connect with our team of experts to discuss your project.
Overall Quality and Customer Service
Urbana Kitchens has received high praise from most customers for their exceptional quality and customer service. The company's attention to detail, professionalism, and effective communication have been consistently praised by reviewers. Many customers have also highlighted the expertise and talents of the designers, such as Charlotte and Nesta, who worked closely with them throughout the renovation process.
Design and Installation
The reviews emphasize the importance of working closely with the designers and logistics team to ensure a successful renovation. Reviewers have praised the company's ability to integrate various elements, such as cabinets, countertops, and lighting fixtures, to create a cohesive and functional space. The installation process has been described as smooth, with many reviewers noting that the installers were professional and courteous.
Challenges and Issues
However, not all reviews have been positive. One reviewer, Heather Sigurdson, had a negative experience with Urbana Kitchens, citing mis-measured walls, ununiformed countertops, and crooked cabinetry and appliances. Despite attempts to rectify the issues, the reviewer felt that the company did not take sufficient responsibility for the problems.
Conclusion
Urbana Kitchens has a strong reputation for delivering high-quality kitchen renovations, thanks to their experienced designers, professional installation teams, and effective communication. While some customers have had negative experiences, the majority of reviewers have praised the company's attention to detail and dedication to customer service.
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