Delivering the best vision for living and the best vision for life!
At City Centre Eye Care, it is our passion to provide our patients with the best that the profession of optometry has to offer. Whether it is optical solutions to meet your needs or medical evaluation and treatment, we believe in delivering the best vision for living and the best vision for life!
Comprehensive Eye Care Services
Our team of experienced optometrists and eye care professionals provides comprehensive eye care services, including comprehensive eye examinations, medical eye evaluations, and urgent care. We use the latest technology to monitor and diagnose ocular conditions, ensuring that you receive the best possible care for your eyes.
Vision Solutions and Eyewear
In addition to our medical services, we also offer a wide range of stylish and functional eyewear, including ophthalmic frames, sunglasses, and safety glasses. Our knowledgeable staff will help you find the perfect pair to suit your unique style and prescription needs.
Our Commitment to Excellence
At City Centre Eye Care, we are dedicated to providing exceptional patient care and personalized service to each and every one of our patients. Our goal is to exceed your expectations and ensure that you leave our office feeling confident and satisfied with the care you received.
Locations and Hours
We have three convenient locations to serve you: City Centre Eye Care, Devon Eye Clinic, and Westmount Eye Care. Our business hours vary by location, but we are open Monday to Thursday from 9:00 am to 4:00 pm at our City Centre location.
General Impression
Overall, City Centre Eye Care has received predominantly positive reviews from customers, with many praising the friendly and helpful staff, particularly Pamela and Dr. Scott. The office has been described as clean and welcoming, with customers expressing gratitude for the excellent service they received.
Staff Reviews
Pamela
Pamela has been mentioned multiple times as being exceptionally helpful and friendly. One customer even stopped in from out of town and was amazed by her wonderful service. Another customer praised her kindness and amazing help, stating that she made their day.
Dr. Scott
Dr. Scott has been praised for being thorough, patient, kind, and knowledgeable. One customer was impressed by his willingness to answer questions and provide advice, stating that they would definitely return and refer friends and family.
Dr. Shelley Lindberg-Kreig
Dr. Shelley Lindberg-Kreig was described as amazing, personable, and funny. One customer appreciated the time she took to explain their eye issues and the plan to correct them, leaving them feeling confident and informed.
Negative Experiences
Some customers had negative experiences with the staff, particularly Pam and the older lady at the front desk. One customer was rudely treated by Pam over the phone, being dismissed and hung up on. Another customer found the older lady at the front desk to be unfriendly and unhelpful, feeling that she was not willing to explain lens options.
Services and Products
Eye Exams
Several customers praised the thoroughness and professionalism of the eye exams, with one customer stating that Dr. Scott was amazing and would definitely return.
Glasses and Lens Options
Some customers were unhappy with the lens options and prices, feeling that the staff were not willing to explain or provide adequate information. One customer was told that they would need to spend money on an eye exam to receive good service, which they found unacceptable.
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