Transforming Your Insurance Experience
At Mountainview Insurance Services, we pride ourselves on providing a wide range of comprehensive insurance products that cater to the unique needs of our clients. As a locally owned and operated insurance provider, we have been serving the Abbotsford community for over 15 years. Our team of experienced insurance brokers is committed to providing exceptional customer service, ensuring that our clients receive the best possible coverage at the most competitive rates.
Our History
Mountainview Insurance Services first opened its doors in September 2000. Over the years, we have solidified our reputation as a reliable and trustworthy insurance provider, earning the trust of our clients and the community at large. Our leadership, Trenten Poy, has been instrumental in shaping our business philosophy, which is built on the foundation of providing exceptional customer service, professionalism, and a deep commitment to the Abbotsford community.
Our Services
At Mountainview Insurance Services, we offer a wide range of insurance products and services designed to meet the diverse needs of our clients. Our insurance products include:
- Auto Insurance
- Home Insurance
- Condo Insurance
- Tenant Insurance
- Business Insurance
- Farm Insurance
- Travel Insurance
- Boat Insurance
- ATV/Motorcycle Insurance
Why Choose Us
So, why choose Mountainview Insurance Services? At the heart of our business philosophy is our commitment to providing exceptional customer service. Our team of experienced insurance brokers is dedicated to understanding our clients' unique needs and providing customized insurance solutions that meet their diverse requirements. We take the time to listen, understand, and address the specific concerns of our clients, ensuring that they receive the most appropriate coverage for their needs.
Our Commitment
At Mountainview Insurance Services, we are committed to the highest standards of professionalism, integrity, and customer satisfaction. We strive to build long-term relationships with our clients, recognizing that trust and loyalty are the foundation of our business. Our commitment to the community is unwavering, and we are dedicated to being a positive force in the lives of those we serve.
Get in Touch
We would be delighted to assist you in finding the perfect insurance solution. Please do not hesitate to contact us at your convenience. We are available to serve you Monday to Friday from 8 am to 8 pm, Saturday from 9 am to 5 pm, and Sunday from 10 am to 5 pm. You can reach us by phone at 604-557-0255 or toll-free at 1-866-557-0255. Alternatively, you can visit us in person at our office located at 100 - 1201 Sumas Way, Abbotsford, BC V2S 8H2.
General Experience
The reviews of Mountainview Insurance Services are mixed, with some customers having a poor experience while others had a positive one. The service and attention to detail seem to be a strong point for some, while others have reported terrible customer service and unhelpful staff.
Attentive Service
Some customers, such as Jahmila Isis, have had a positive experience with the service, mentioning that the staff went above and beyond to help meet their needs. J. Dhillon also had a good experience with Leanne, who was able to complete the insurance renewal over the phone and email.
Poor Customer Service
On the other hand, some customers have had a terrible experience with the staff. Clayburn Ph, Justin Comack, and Dee Rox all reported feeling disrespected and ignored by the staff, with Curtis being particularly unhelpful. Nicole VanVeen had a similar experience with Leanne, who was rude and uncooperative.
Inconsistencies
There have been some inconsistencies in the service provided, with some customers reporting mistakes being made with their insurance policies. Amna Qazilbash had to deal with a lengthy and frustrating process to get her tenancy insurance finalized due to mistakes being made.
Conclusion
Overall, the reviews of Mountainview Insurance Services are mixed, with some customers having a positive experience while others have had a poor one. While some staff members have been helpful and attentive, others have provided poor customer service.
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