Helping you feel better is our business
Our Story
Yurek Pharmacy & Home Healthcare has been proudly serving the Southwestern Ontario community for over 60 years. Founded in 1963 by Ed Yurek, the pharmacy has remained a family-run business, dedicated to providing exceptional healthcare products and services to our clients. With a deep understanding of the unique healthcare needs of our community, we're committed to empowering individuals to take charge of their health and well-being.
Our Mission
Our mission is to empower our clients to feel better, live better, and thrive. We achieve this through:
- Personalized healthcare advice: Our team of experienced pharmacists and healthcare professionals are ready to provide tailored recommendations on medications, treatments, and lifestyle solutions.
- Comprehensive home healthcare services: From medication deliveries to in-home infusion therapy, we offer a broad range of services to meet diverse healthcare needs.
- Accessible products and technology: From innovative medical devices to personalized compounding services, we strive to provide the latest healthcare solutions to our clients.
Areas of Expertise
We specialize in:
- Home Infusion & Pharmacy Services: Providing care and equipment for homebound individuals.
- Diabetes Care: Offering comprehensive management and support for clients with diabetes.
- Specialty Compounding: Creating custom-made medications and formulations tailored to individual needs.
- Accessibility & Mobility Solutions: Supplying and installing stairlifts, walkers, and other mobility aids.
Our Values
Our core values guide us in everything we do:
- Patient-centered care: We prioritize the needs of our clients and strive to provide personalized, compassionate care.
- Community Focus: We are committed to supporting and engaging with our local community.
- Innovation & Growth: We embrace new technologies and advancements in healthcare to better serve our clients.
- Integrity & Trust: We maintain the highest ethical standards and confidentiality in all our interactions.
Issues with Product Quality and Customer Service
Some customers have experienced issues with the quality of products sold at Yurek's Pharmacy. A customer shared a negative experience with a lift that broke down multiple times, resulting in a financial loss. Another customer reported receiving a faulty wheel chair that developed mechanical issues. These issues have led to a lack of trust among customers and a desire to switch to a different pharmacy.
Concerns with Staff Knowledge and Availability
Some customers have also expressed concerns about the knowledge and availability of Yurek's staff. One customer reported having to wait frequently for their medication to be dispensed, and another customer experienced delays in receiving their medication. This has led to frustration and a sense of disappointment among customers.
Contrasting Experiences with Exceptional Service
In contrast, some customers have reported having exceptional experiences with Yurek's Pharmacy. Several customers praised the staff for being friendly, patient, and knowledgeable. One customer reported exceptional service during a medication change, and another customer appreciated the pharmacy's willingness to deliver medication to their home.
Common Themes and Recommendations
Common themes among the negative reviews include concerns with product quality, customer service, and staff knowledge and availability. Some customers have recommended that Yurek's Pharmacy improve their customer service and product quality to regain trust among customers.
Be the first to review Yurek Specialties.
Write a Review
