Unwind, Rejuvenate, and Revitalize Your Senses at Sweetgrass Spa
Nestled in the heart of Toronto, Sweetgrass Spa stands as a sanctuary for women seeking a journey of total relaxation and renewal. Recognized as one of the premier spas in the city, we combine unparalleled service with an extensive selection of therapeutic treatments and packages.
A Haven of Relaxation and Rejuvenation
Within our luxurious 15,000 square feet, you'll find a peaceful escape from the stresses of daily life. Our inviting spaces include a spacious retail area stocked with exclusive spa products, a tranquil Spa Lounge, and a selection of treatment rooms equipped with state-of-the-art technology.
Tailored Treatments for Every Need
Our team of expert therapists offers a comprehensive menu of treatments designed to address individual needs. Whether you seek relaxation, pain relief, or a complete rejuvenation experience, we have something for you.
Explore our services
- Massages: Choose from a variety of therapeutic massage styles to relieve tension, improve circulation, and achieve deep relaxation.
- Facials: Experience a range of results-oriented facials designed to target specific skin concerns such as acne, aging, or hyperpigmentation.
- Body Treatments: Indulge in body wraps, mud therapy, and other body-contouring treatments to restore balance and enhance your natural beauty.
- Hydrotherapy: Discover the benefits of our ozonated pool, infrared sauna, and Jacuzzi to ease muscle tension, detoxify the body, and achieve total relaxation.
Expert Consultation for Personalized Results
Before any treatment, we offer complimentary consultations to assess your individual needs and desires. Our therapists will discuss your health history, concerns, and goals to create a personalized spa experience tailored to you.
Experience the Sweetgrass Spa Difference
At Sweetgrass Spa, we are committed to providing our guests with an exceptional experience from start to finish. Our highly trained staff, exquisite treatments, and serene ambiance create an atmosphere where you can truly unwind and emerge feeling rejuvenated.
Poor Massage Experiences
Technique and Pressure Issues
Some reviewers experienced poor massage techniques, including nails scratching their back, jarring motions, and incorrect application of pressure, causing discomfort and pain.
Lack of Professionalism
The masseuses were reported to have engaged in unprofessional behavior, such as venting about personal stressors, pulling hair during scalp massages, and applying inadequate oil, causing skin pulling during hand massages.
Uncomfortable and Painful Experiences
Reviewers reported uncomfortable and painful experiences, including bruising along the spine, hip bones, and shoulders that lasted for days.
Poor Customer Service
The spa was criticized for its customer service, refusing to refund a client who had a bad experience and instead blaming them for not speaking up during the massage.
Highlights of Positive Experiences
Exceptional Facial Experience
One reviewer had a fantastic facial experience with Natasha, who was sensitive to their needs, kind, and created a relaxed environment.
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