Business Details
23 Years
experience
Emergency
services
Your Trusted Canadian Insurance Partner
Aviva Canada has been a trusted leader in property and casualty insurance for over 2.5 million customers across Canada since 2003. As a subsidiary of Aviva plc, we combine global expertise with local market knowledge to deliver comprehensive home, automobile, lifestyle, and business insurance solutions. Our heritage dates back to 1835 through predecessor companies, reflecting a legacy of innovation and customer-centric service. We prioritize sustainability through climate action, community building, and embedding responsible practices across our operations.Our team of experts works closely with brokers to tailor insurance products to individual needs, supported by 24/7 claims service and digital tools like MyAviva for policy management. Recognized as one of Canada's Greenest Employers and a Great Place to Work, we maintain AA- ratings from Standard & Poor's and Fitch Ratings. Our commitment to ESG principles drives our Net Zero by 2040 strategy while delivering value through competitive pricing, customizable coverage options, and industry-leading risk management services.
Services
Car Insurance
Home Insurance
Condo Insurance
Tenant Insurance
Business Insurance
Details
- Year established: 2003
Highlights and features
- 24/7 claims service with digital submission options
- Customizable coverage through 100+ broker partnerships
- Sustainability leadership with Net Zero by 2040 commitment
- AA- financial strength ratings from leading agencies
- Award-winning customer service since 2003
Associations and certifications
- Standard & Poor's
- Fitch Ratings
What people say
24/7 claims support
Customizable coverage
Competitive rates
Digital tools
Sustainability focus
Services
Car Insurance
Aviva offers comprehensive car insurance with standard features including liability protection, accident benefits, and property damage coverage. Optional add-ons like accident forgiveness, disappearing deductibles, and ride-sharing coverage provide customization. Electric vehicle owners receive specialized benefits including charging equipment coverage and battery-related roadside assistance. Our 24/7 claims service and digital tools enable seamless policy management through MyAviva platform.
Home Insurance
Standard home insurance policies cover structural damage, personal belongings, and liability with minimum $1M coverage. Optional enhancements include overland water protection, cyber insurance, and disappearing deductibles. Ovation program caters to high-value homes with expanded liability limits and additional living expense coverage. Claims specialists provide personalized support for property restoration and emergency accommodations.
Condo Insurance
Tailored coverage for condo owners includes interior structure repairs, personal property protection, and liability insurance. Optional water protection, earthquake coverage, and cyber insurance address specific risks. Policyholders benefit from combined coverage discounts when bundling with auto insurance. Claims service includes specialized support for unit-specific damage assessments and repairs.
Tenant Insurance
Affordable protection for renters covering personal belongings, liability, and temporary housing expenses. Optional ID theft protection and water damage coverage enhance standard policies. Combined discounts available with auto insurance. Claims process includes inventory documentation guidance and replacement cost assistance for damaged possessions.
Business Insurance
Customizable business insurance solutions include property damage, liability, and business interruption coverage. Specialized options like cyber insurance, equipment breakdown protection, and commercial auto policies address diverse industry needs. Surety bonds and risk management services support construction and corporate clients. Claims specialists provide business continuity planning and rapid recovery assistance.
Questions
What types of insurance does Aviva Canada offer?
We provide car, home, condo, tenant, business, and specialty insurance including electric vehicle coverage, high-value home policies, and commercial insurance solutions.
How can I save on Aviva insurance premiums?
Combine policies for multi-line discounts, maintain claims-free status for premium reductions, install home security systems, and utilize available vehicle safety features.
Does Aviva offer 24/7 claims service?
Yes, we provide round-the-clock claims support through digital submission portals, phone assistance (1-866-692-8482), and broker channels for urgent insurance claims.
What sustainability initiatives does Aviva Canada have?
We've committed to Net Zero by 2040, reduced operational emissions by 75% since 2019, and invested in EV charging infrastructure through our Charged for Change program.
Can I manage my Aviva policy online?
Yes, MyAviva platform allows policyholders to view documents, make payments, download insurance cards, and manage policy details 24/7 through any internet-connected device.
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