Empowering people to live a healthier, safer life
At Aviva, we believe that insurance should be just smarter. That's why we're dedicated to providing our customers with the protection they need, support when they need it, and expediency throughout the process. Our mission is to be a leader in the insurance industry, known for our expertise, customer-centric approach, and commitment to sustainability.
Our History
Aviva has a rich history that dates back to 1797, when we were founded in the United Kingdom. Over the years, we've grown and expanded to become one of the largest insurance companies in the world. In 1988, we entered the Canadian market, and since then, we've been committed to serving the needs of our customers.
Our Services
At Aviva, we offer a wide range of services designed to protect our customers from the unexpected. Our insurance products include:
Auto Insurance
- Personalized coverage for your vehicle, whether it's a car, ATV, or snowmobile
- Comprehensive coverage, including liability, collision, and comprehensive coverage
- Optional coverage for roadside assistance, rental cars, and more
Home Insurance
- Customized coverage for your home, condo, or rental property
- Protection against unforeseen events, such as fire, theft, and natural disasters
- Optional coverage for valuables, jewelry, and collectibles
Business Insurance
- Comprehensive coverage for your business, including liability, workers' compensation, and business interruption insurance
- Optional coverage for commercial auto, equipment, and property insurance
- Professional guidance and support to help you navigate the complexities of business insurance
Our Commitment to Sustainability
At Aviva, we understand the importance of sustainability and our responsibility to protect the environment. That's why we're committed to reducing our carbon footprint, increasing our reliance on renewable energy, and promoting sustainable practices throughout our operations.
Our Awards and Recognition
We're proud to have received numerous awards and recognition for our commitment to excellence, customer service, and sustainability. Some of our notable awards include:
- Insurance Business Canada's 5-Star Carrier Award
- Toronto Star's Readers' Choice Award for Best Insurance Company
- Canadian HR Reporter's 5-Star Diversity, Equity, and Inclusion Employer Award
Get a Quote
Ready to learn more about our insurance products and services? Visit our website to get a quote, or contact one of our licensed insurance agents to discuss your insurance needs.
Claims Handling and Customer Service
The majority of reviewers praised Aviva's claims handling and customer service, citing a smooth and stress-free experience from the moment they reported their claim. Many reviewers mentioned that Aviva's representatives were courteous, helpful, and professional, and that they kept them informed throughout the process.
Timely Response and Efficient Processing
Several reviewers commended Aviva's prompt response to their claims, with some mentioning that they received a rental car and had their vehicle repaired quickly.
Quality of Repair Work
A few reviewers mentioned that the repair work done on their vehicles was of high quality, with some stating that their vehicles looked like new after the repairs.
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