Insurance is one of the most important investments you can make
At Grandin Agencies and Intact Insurance, we believe that insurance is one of the most important investments you can make. As a trusted insurance broker in St. Albert, we understand the importance of having the right coverage to protect your assets and family. Our mission is to provide reliable insurance brokerage services to our clients, offering a range of insurance products and personalized service.
Our History
With a rich history dating back to 1963, Grandin Agencies was formed by a single owner, and later, purchased by Al LePan and a partner in 1978. We moved from Grandin Park shopping centre to downtown St. Albert in 1970. In 1991, Grandin Agencies became a family business, and we have remained committed to our values of customer satisfaction and loyalty.
Our Team
Our team of insurance brokers is comprised of dedicated and loyal staff, including Al LePan, Vince LePan, Staci Webber, Diana LePan, Leanne Erdmann, Glenda Powell, Heidi Logan, and Brad Wickware. Together, we work tirelessly to ensure that our clients receive the best possible service and coverage.
Insurance Services
At Grandin Agencies and Intact Insurance, we offer a wide range of insurance products, including:
- Auto insurance
- Motorcycle insurance
- RV insurance
- Commercial insurance
- Homeowners insurance
- Renters insurance
- Condo insurance
- Boat insurance
- Cottage insurance
Our insurance brokers evaluate local rates to provide the right coverage for your property and possessions. We understand that every client's needs are unique, and we strive to provide personalized service and tailored solutions.
Why Choose Intact Insurance?
Choosing the right insurance provider is crucial when securing your assets and protecting what matters most. Intact Insurance through Grandin Agencies is a top choice for residents in St. Albert seeking comprehensive coverage. Our partnership with Intact Insurance ensures that our clients receive a wide range of insurance products, financial stability, and an efficient claims process.
How We Can Help
We understand that life can be unpredictable, and unexpected events can occur. At Grandin Agencies and Intact Insurance, we are dedicated to helping our clients navigate the complex world of insurance. Our expert insurance brokers will guide you through the process, providing expert advice and personalized service.
Contact Us
Located at 200, 7 Perron Street, St. Albert, AB T8N 1E3, we are easily accessible and open Monday to Friday, from 8:30 AM to 4:30 PM. You can also reach us by phone at 780-458-8110 or fax at 780-460-9269. For claims, you can call toll-free at 1-866-464-2424.
Overall Experience
Reviews are mixed, with some customers having a positive experience and others facing issues with customer service and pricing.
Pricing and Value
Some customers appreciated the competitive pricing and value-added service provided by the broker, Heidi. However, others found cheaper options elsewhere, highlighting the importance of shopping around.
Customer Service
There were conflicting opinions on customer service, with some customers praising the quick and courteous service, while others encountered poor service and unhelpful staff, including a negative experience with a receptionist.
Recommendations
Despite some negative experiences, a few customers would still recommend others to visit Grandin and speak to Heidi, highlighting the value of having an experienced broker on their side.
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