At Pure Touch Services, we believe that a clean and healthy environment is essential for a happy and productive life. For over 40 years, we have been dedicated to providing high-quality, eco-friendly cleaning services to residential and commercial clients in the Kitchener-Waterloo region. Our team of experienced and trained professionals is committed to delivering exceptional service that exceeds our customers' expectations.
Our History
Founded in 1981, Pure Touch Services has built a reputation for reliability, trustworthiness, and professionalism. Our commitment to providing outstanding cleaning services has earned us the loyalty of our clients over the years. We take pride in our ability to adapt to our clients' needs, ensuring that every project is executed with precision and care.
Our Services
At Pure Touch Services, we offer a wide range of cleaning services designed to meet the unique needs of our clients. Our services include:
- Carpet Cleaning: Our state-of-the-art equipment and eco-friendly cleaning products ensure that your carpets are cleaned to the highest standards.
- Upholstery Cleaning: Our skilled technicians use specialized equipment and gentle cleaning solutions to restore your furniture to its original condition.
- Janitorial Cleaning: Our team provides comprehensive cleaning services for commercial and residential spaces, including offices, hospitals, schools, and more.
Benefits of Choosing Us
By choosing Pure Touch Services, you can expect:
- Eco-Friendly Cleaning: We use environmentally safe products that are safe for your family, pets, and the environment.
- Professional Expertise: Our experienced team has the skill and knowledge to tackle even the toughest cleaning challenges.
- Personalized Service: We take the time to understand your specific cleaning needs and tailor our services to meet your unique requirements.
- Guaranteed Satisfaction: We stand behind our work and guarantee your complete satisfaction.
Why Choose Us?
At Pure Touch Services, we understand the importance of a clean and healthy environment. Our commitment to providing exceptional cleaning services has earned us a reputation for reliability, trustworthiness, and professionalism. By choosing us, you can expect:
- Trustworthy Service: We pride ourselves on our commitment to excellence and customer satisfaction.
- Affordable Pricing: We offer competitive pricing without compromising on quality.
- Environment-Friendly Practices: We prioritize eco-friendly cleaning products and practices that benefit both people and the environment.
Overwhelmingly Positive Experience with Pure Touch
Excellent Customer Service and Professionalism
The majority of reviewers praised Pure Touch for their exceptional customer service, professionalism, and outstanding work. They were commended for their prompt response, courteous communication, and friendly demeanor. Many reviewers appreciated their honesty, punctuality, and value for money.
High-Quality Cleaning Services
Reviewers were thrilled with the quality of Pure Touch's cleaning services, including upholstery cleaning, pet stain and odor removal, and general carpet cleaning. They reported that their carpets and furniture looked like new after the cleaning, and several long-time customers expressed their satisfaction with the consistent high-quality service.
Minor Issues with Communication and Guarantee
However, one reviewer had a negative experience with the phone representative, who came across as unprofessional and evasive. This same reviewer also encountered issues with the company's satisfaction guarantee, as they had to fight to get a partial refund after the stain on their rug was not removed.
Summary of Reviews
The reviews overwhelmingly praise Pure Touch for their exceptional customer service, professionalism, and high-quality cleaning services. While there was one negative experience with communication and guarantee, it does not detract from the overall positive reputation of the company.
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