Our motto is "simply be the best at whatever we do"
Established in 2000, Ritz Mechanical has become Edmonton's trusted partner for all plumbing, heating, and gas-fitting needs. With a family-run foundation and over two decades of expertise, we prioritize quality, efficiency, and customer satisfaction in every project.
Our Values: Family, Expertise, and Integrity
We believe in building lasting relationships with our clients through personalized service and unwavering integrity. Our team of highly skilled plumbers are all extensively trained, drug-tested, and background-checked, ensuring you receive reliable and trustworthy service. We value clear communication, on-time arrival, and meticulous cleaning to ensure a stress-free experience.
General Plumbing
- Repair and maintenance of all plumbing fixtures and systems
- Hot water tank installation and repair
- Drain cleaning and unclogging
- Comprehensive bathroom and kitchen remodeling
Heating & Cooling
- Installation, repair, and maintenance of boilers, furnaces, and heat pumps
- In-floor heating systems
- Patio and deck heating solutions
Gas Fitting
- Gas line installation and repair for appliances and outdoor heating
- BBQ gas line hookups
Financial Solutions
- Affordable financing plans are available to make your dream project more accessible.
Commitment to Customer Satisfaction
- 100% satisfaction guarantee on all work
- Personalized Ritz Club membership program offering priority service and protection
- Responsive customer service and 24/7 emergency response
Our Mission
Our mission is to deliver exceptional plumbing experiences, exceeding expectations and building lasting relationships with our clients. We are dedicated to providing reliable solutions, innovative technologies, and transparent communication every step of the way.
Overall Experience
The majority of customers have had an excellent experience with Ritz Mechanical Services, praising their quick response times, reasonable costs, and professional service.
Positive Aspects
- Reliability and Honesty: Many customers have praised the company's reliability and honesty, stating that they are trustworthy and will handle issues promptly.
- Timely and Efficient Service: Several reviewers have mentioned that the company's technicians are timely, efficient, and respectful, making them a go-to choice for plumbing needs.
- Professionalism and Quality: The company's professionalism and high-quality service have been highlighted by multiple customers, with some even stating that they will be using Ritz Mechanical Services for all their future plumbing needs.
Negative Aspects
- Communication Issues: A few customers have experienced communication issues, including delays in receiving estimates and follow-ups.
- Questionable Practices: One reviewer has questioned the company's practices, specifically regarding the installation of gas fittings without manometers.
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