Live Healthy : Live Happy
Who We Are
At DanMac Plumbing and Drain Service, we pride ourselves on being a trusted, professional, and knowledgeable plumbing company that has been serving the Greater Toronto Area since 1987. Our commitment to customer satisfaction, top-quality workmanship, and fair pricing has enabled us to build a reputation for excellence in the industry.
Our Services
As a full-service plumbing company, we offer a wide range of services designed to meet the unique needs of residential, commercial, and industrial properties. Our services include:
- Residential Plumbing Services: From minor faucet repairs and drain replacements to replacing cast-iron stacks in 100-year-old homes, we cover it all.
- Commercial & Industrial Plumbing Services: We provide specialized plumbing services for schools, factories, commercial buildings, retail malls, and multi-unit industrial complexes.
- Backflow Prevention Program: We are experts in the installation, maintenance, and testing of backflow prevention devices, ensuring the safety and health of your water supply.
OurPromise to You
At DanMac Plumbing, we strive to exceed customer expectations by providing exceptional service, top-quality workmanship, and competitive pricing. Our commitment to customer satisfaction is evident in our testimonials, which are a testament to our dedication to excellence.
Why Choose Us?
When you choose DanMac Plumbing, you can expect:
- Fully Licenced and Insured: We are fully licenced and insured, providing you with the added comfort in knowing that all our work is covered.
- Competitive Pricing: We provide quality workmanship at great rates, ensuring that our services are affordable and accessible to all.
- Trained and Committed Staff: Our experienced plumbers undergo extensive training and are committed to providing excellent service.
What Our Customers Say
We take pride in our customer testimonials, which speak to our commitment to excellence. Here's what some of our satisfied customers have to say:
- "You are to be commended for your prompt and excellent service, as well as your honesty and integrity." - Norman G
- "He was so nice and patient in explaining the problem. He was very helpful." - Elizabeth M
- "She was treated like a VIP. I think she said Brian was there." - Glenn A
General Feedback
DanMac Plumbing has received a range of reviews from customers, with some expressing satisfaction with their services while others have had negative experiences.
Professionalism and Communication
Several reviewers praised DanMac for their professionalism, punctuality, and clear communication. They appreciated the company's transparent approach, with technicians explaining the problems and solutions in a clear and understandable manner. Some reviewers also commended DanMac for their quality work, citing professional-grade services and attention to detail.
Negative Experiences
However, a few reviewers had negative experiences with DanMac. One customer, Parissa Navabi, was disappointed with the company's lack of transparency, communication, and professionalism. She felt that the company was rude and unresponsive, which led to a disappointing experience. Sylvia also had a negative experience, feeling that DanMac was no longer prioritizing long-standing customers, as she was refused a discount on her invoice despite having a 13-year relationship with the company.
Responsiveness and Punctuality
Some reviewers praised DanMac for their responsiveness, with technicians arriving on time or even sooner than expected. However, Parissa Navabi experienced a no-show from DanMac, which was a significant inconvenience for her.
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