Protecting what matters, it's what we do.
At Gifford Carr Insurance Group, we are passionate advocates for our clients - many of whom have trusted us for decades. Our story dates back to 1948, delivering personal and business insurance solutions in Ontario for over 70 years. We believe in building our business based on trust, connecting you with solutions that work.
Our Story
As an independent insurance brokerage, licensed across Canada with offices located across Ontario, we are free from the constraints and self-interests of large multi-national corporations. We provide access to solutions nationwide and a community-oriented team, locally. We work for you, dedicated to connecting with the right insurance partners, from coast to coast, to ensure our clients are protected.
Our Services
We offer a wide range of insurance solutions to meet the unique needs of our clients. From personal insurance, including auto, home, and travel insurance, to business insurance, including commercial auto, liability, and property insurance, we have you covered. Our experienced team will work with you to understand your specific needs and provide tailored solutions to meet your goals.
Testimonials
Our clients rave about their experiences with us. Here's what they have to say:
"I have dealt with Rachel Fischer over the past two years for my car and home insurance and she is amazing help. She is very reliable, responsive, caring, honest and helpful. All qualities I would expect from a Broker that they have our best interests in mind when it comes to insurance requests." - Giuseppe M., Ottawa ON
"I have worked with Trish Watson for the past 12 and a half years that I have worked as a Condominium Manager at PMA Realty Consulting Ltd. Trish has not only always been professional to deal with, but has gone that extra mile more times than I can count or can thank her for. Anytime, one of my Corporations needed anything, including early renewal quotes, clarification on wording or understanding their policy, amongst other items, Trish provided this information immediately and without delay. Trish is extremely knowledgeable in her field, wonderfully pleasant, and a huge asset to all of my Corporations that have her as their insurance broker." - Christine, PMA Realty Consulting Ltd.
"Our business has been a Gifford Carr client for decades. And there's good reason for our loyal patronage. The team at Gifford Carr is top shelf. They listen. They work hard to find us the right coverage at the best rates. They spend the time to understand our company and our needs, and they're always there when we need them. Just sayin'." - Kelly M.
"I have been a client of Gifford Carr for many years now. I have experienced the most professional and exceptional service from Karen Benell and the team. I have purchased a range of insurance products, from personal to commercial insurance. I have submitted claims on all unfortunately, but the service I received from each incident was bar none. Me and my family were taken care of each and every time with the most professional and caring service. Karen will go to market and get me the best price out there for the best coverage each time. I have my utmost faith in Gifford Carr and I am very fortunate to be working with them. I sleep well at night knowing that I have the proper coverage if disaster ever struck." - Mohamad, Barakat Market
"Gifford Carr has always treated us fairly and professionally. Most recently, they were very helpful when we began the process of looking for a second car. They advised us at every stage, from the types of cars and approximate insurance rates for each, to the most suitable coverage for our family. Our broker dealt with the numerous emails and phone calls with great patience, and helped make the entire process a smooth one." - Gerry B.
"I have been a client of Gifford Carr since 1986, and I've always received the best service from them. In recent years, I've had some misfortunes; however, my broker was very informative and helpful each time. He was prompt and knowledgeable, and made my claims much easier. Thank you for the great service!" - Jonathan B.
"Thank you again for all your great help with setting up the insurance for my car! It's been driving like a dream, and I couldn't be happier with your service and professionalism!" - Chris K.
Why Choose Us
With over 70 years of experience, our knowledge and wisdom in the insurance industry sets us apart. We work to find the best solutions and the best coverage available for our clients. We are dedicated to connecting with the right insurance partners, from coast to coast, to ensure our clients are protected.
Exceptional Service and Support
Gifford Carr Insurance Group has received an overwhelmingly positive response from its clients. Many reviewers have praised the company's staff, including Lisa, Trish Watson, Terry Markell, Karen Bennell, Candice, Andree, and Rachel Fischer, for their exceptional service, knowledge, and attention to detail.
Responsive and Knowledgeable Staff
Several reviewers have commented on the staff's responsiveness, with many mentioning that they were able to save money on their insurance premiums due to the staff's expertise and guidance. The staff have also been praised for their politeness, friendliness, and ability to explain complex insurance policies in a clear and concise manner.
Personalized Service
Many reviewers have appreciated the personalized service they received from Gifford Carr Insurance Group. The staff have been praised for taking the time to understand their clients' needs and providing tailored solutions to meet those needs.
Negative Experience
One reviewer had a negative experience with the company, citing poor service from a particular staff member, Brenda, and a lack of response to their concerns from the owner, Mark. This reviewer felt that the company had become too big and was no longer able to provide quality service.
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