Quality Jewellery and Service since 1882
We are a family-owned and operated business with over 130 years of experience in quality jewellery and exceptional customer service. Founded in 1882, we have established ourselves as one of the most respected and trusted jewellery retailers in Canada.
Our Vision
Our vision is to inspire and delight our customers through a curated selection of timeless jewellery, exceptional craftsmanship, and personalized experiences. We believe in building lasting relationships with our customers, and we are committed to providing exceptional value and exceptional service every step of the way.
Our Services
We offer a diverse range of services to cater to all your jewellery needs. These include:
Fine Jewellery & Timepieces
- Comprehensive selection of engagement rings, wedding bands, diamond jewellery, and fashion jewellery
- Expert advice on choosing the perfect piece for every occasion
- Professional sizing and repairs
Jewellery Care & Repair
- Free check and clean services
- Professional appraisals by certified gemologists
- Watch repair and battery replacement
- Custom jewellery design and repair services
Custom Creations
- Personalized engraving and inscription
- Custom design and creation of unique jewellery pieces
Expertise & Education
- In-house gemologists to provide valuable knowledge and guidance on diamonds and other gemstones
- Educational workshops and consultation services on jewellery care and appreciation
Community Involvement
- We are committed to supporting local organizations and initiatives.
Our Values
- Integrity: We uphold the highest ethical standards and transparency in all our dealings.
- Excellence: We strive for perfection in every aspect of our business, from product selection to customer service.
- Innovation: We embrace new technologies and trends to offer our customers the best possible products and services.
- Sustainability: We are committed to responsible practices and environmentally conscious product sourcing.
- Customer Focus: We prioritize your needs and strive to create a positive and personalized experience for every customer.
Overall Experience
The reviews for Reesor's are overwhelmingly positive, with all but one customer giving the store a perfect 5-star rating. Customers praise the knowledgeable and helpful staff, who go above and beyond to ensure a pleasant shopping experience.
Staff
The staff at Reesor's are consistently praised for their excellent customer service, with customers emphasizing their friendly, knowledgeable, and patient demeanor. Specific staff members, such as Kristen, Cheryl, Richelle Brown, and David, are singled out for their exceptional service.
Advice and Education
Many customers appreciate the staff's willingness to educate them on jewelry and accessories, providing guidance on metal types, pros and cons, and other relevant information. This interactive approach makes customers feel more informed and confident in their purchasing decisions.
Efficient Service
Some customers comment on the quick and efficient service they received, including getting a new watch battery in under ten minutes. Others appreciate the staff's willingness to accommodate special requests and work with customers to find the perfect piece.
Some Areas for Improvement
Only one customer, George D., expresses a minor disappointment with their experience, citing a brief wait due to staff prioritizing other tasks over serving customers. However, this issue is easily resolved and does not detract from the overall positive tone of the reviews.
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