We Are Making Time For Your Eye Care
Welcome to Willoughby Doctors of Optometry, your trusted optometry practice in Langley, BC. Our team of dedicated eye care professionals is committed to providing you with exceptional care, going beyond the basics of compassionate welcome and standard clinical care. We pride ourselves on offering personalized attention, starting with your vision and extending to your overall well-being. Our office is equipped with state-of-the-art technology to ensure your experience with us exceeds your expectations.
Our Services
At Willoughby Doctors of Optometry, we offer a wide range of services tailored to meet your unique needs. Our services include:
Comprehensive Eye Exams
We provide comprehensive eye exams for families in Langley, utilizing the latest and most advanced ocular technology for accurate prescriptions and early disease detection. Our exams are non-invasive and designed to put children at ease, making their first visit enjoyable and their following visits something to look forward to. Regular eye exams are essential for your child's academic success and overall health.
Eyewear and Contact Lenses
We offer a diverse selection of eyewear and contact lenses to suit your lifestyle and vision needs. Our knowledgeable staff will help you select the perfect frames, sunglasses, safety eyewear, or contacts that fit your face, lifestyle, and wardrobe. Browse our online selection or visit our store to explore the latest eyewear trends and technology.
Specialty Services
Our specialty services include myopia control, laser eye surgery consultations, and sports, safety, and specialty eyewear fittings. We also offer treatment and management of eye issues and diseases such as age-related macular degeneration, cataracts, glaucoma, and more. Our team is experienced in digital eye strain, dry eye treatment, and eye nutrition, ensuring you receive the best possible care for your vision and eye health.
Direct Billing Optometry Services
We aim to make your visit as convenient as possible by offering direct billing through various trusted insurance providers. We continuously strive to accommodate your needs and work with your insurance provider to ensure a seamless experience.
Visit Our Practice
We look forward to meeting you at our Langley office, located in the Willoughby Town Centre. Our office hours are flexible, with Saturday appointments available and extended hours on Thursdays. We kindly ask for 24 hours' notice for cancelled appointments or a reasonable $50 no-show fee will apply.
At Willoughby Doctors of Optometry, we prioritize your eye care, offering personalized attention from our caring eye doctors in Langley, BC. Book your appointment today!
Positive Experiences
The majority of reviewers had excellent experiences at Willoughby Doctors of Optometry. Many praised the friendly and knowledgeable staff, particularly Dr. Maye, Dr. Doldolea, and Alison, who made them feel comfortable and valued. Reviewers appreciated the thorough eye exams, efficient service, and helpful guidance on selecting frames and contact lenses. Some reviewers mentioned that the staff went above and beyond to ensure their satisfaction, such as offering additional services or providing excellent customer service.
Negative Experiences
However, one reviewer, Jody Miko, had a negative experience. They reported feeling that the staff was more interested in making money than providing good service, and that they were charged for a service they did not want. Jody also mentioned that they did not receive a promised follow-up phone call and were transferred to a particular staff member despite asking not to. The reviewer felt that the office lacked accountability and quality service. However, the reviewer noted that the office made efforts to rectify the situation, including follow-up phone calls and a sympathetic conversation with Alison.
Recent Development
In an update, Jody mentioned that the office made a follow-up phone call to inform them about the status of their glasses and apologized for the inconvenience caused. Additionally, Alison offered a pair of readers to help them until their glasses arrived.
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