Making your automotive experience a priority, one repair at a time.
Care Automotive Service Ltd is a leading auto repair and maintenance facility located in the heart of Courtenay. With over 30 years of experience, we have built a reputation for providing exceptional auto care and customer service to the Comox Valley area. We pride ourselves on being a progressive auto repair and maintenance facility, repairing all makes and models of vehicles and trucks while ensuring the highest level of service and environment that instills confidence in our customers, community, and employees. Our mission is to provide a great experience from the moment you enter our shop or call in. We provide written quotes on your vehicle, prioritize their importance, and always strive to work within your given budget. Our team of Government Certified Auto Technicians guarantees that all repairs are overseen by an expert.
Our Mission
Our goal is to provide you with a great experience from the moment you enter our shop or call in. We provide written quotes on your vehicle and prioritize their importance. We always strive to work within your given budget. If we find something unexpected, we will call you to notify you of any extra costs and get authorization before proceeding. We use the latest repair tools and diagnostic equipment to quickly diagnose more complex problems. All repairs performed are backed by us, if something isn't right, we promise to make it right!
Services Offered
We are a full-service shop that utilizes the latest industry repair tools and software. Our team of experienced technicians can handle a wide range of car services, and we are committed to providing our customers with the best possible service and solutions. Here is a small sample of the services we can offer you:
- A/C Service & Repairs
- Alternators / Starters
- ABS Systems
- Batteries
- Belts & Hoses
- Brake Service
- CV Components
- Computer Diagnostics
- Diesel Repairs
- Engine Cooling System
- Engine Diagnostics
- Electrical Systems
- Fleet Maintenance
- Fluid Maintenance
- Headlights & Wipers
- Lift Kits
- Mufflers & Exhaust
- Oil Change
- Shocks & Struts
- Starting & Charging
- Steering
- Suspension
- Tire Rotations
- Tire Sales
- Transmission Service
- Transmission Flush
- Tune-ups
- Vehicle Inspection Facility
- Wheel Alignments
- Wheel Balance
Why Choose Us?
At Care Automotive Service Ltd, we are committed to providing our customers with the best possible service and solutions. We are a progressive auto repair and maintenance facility that repairs all makes and models of vehicles and trucks, and our team of experienced technicians is dedicated to providing our customers with exceptional service and workmanship. We use the latest repair tools and diagnostic equipment to quickly diagnose more complex problems, and all repairs performed are backed by us, if something isn't right, we promise to make it right!
Our shop is a Government Inspection Facility #S6591 and a Lubrico Warranty Facility, and we are committed to providing our customers with the best possible service and solutions. We provide written quotes on your vehicle, prioritize their importance, and always strive to work within your given budget. If we find something unexpected, we will call you to notify you of any extra costs and get authorization before proceeding. We are your one-stop-shop for all your automotive needs, and we are committed to providing our customers with the best possible service and solutions.
Overall Review Summary
Praises for Friendly and Accommodating Service
- Multiple reviewers praised the friendly, accommodating, and honest service provided by Care Automotive.
- Many reviewers mentioned that the team was knowledgeable, professional, and went above and beyond to help them with their automotive needs.
Appreciation for Quick and Efficient Service
- Reviewers appreciated the quick and efficient service provided by Care Automotive, with many mentioning that their vehicles were fixed within a matter of hours.
- Some reviewers mentioned that the team was able to diagnose and repair issues quickly, and even provided helpful advice on future maintenance.
Recommendations and Loyalty
- Many reviewers highly recommended Care Automotive to others, with some mentioning that they would definitely be returning for future services.
- Some reviewers mentioned that they had been using Care Automotive for years and had never had a problem.
Negative Experience with Coolant Issue
- One reviewer had a negative experience with Care Automotive, stating that the wrong coolant was added to their vehicle, causing potential damage to the radiator and engine parts.
- The reviewer was unhappy with the defensive response from the company and felt that they did not take responsibility for the mistake.
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