When Quality Counts. Call Us First!
Welcome to our business, a family-owned and operated roofing company that has been servicing the Fraser Valley since 1961. Our long history of top-quality work at competitive prices, combined with our high standards in the field, has earned us a reputation as one of the top roofing contractors in the area. We are committed to providing our customers with unparalleled service, and our team of fully qualified professionals is experienced in all aspects of the roofing trade.
As a member of the Roofing Contractors Association of British Columbia and the Canadian Roofing Contractors Association, we are dedicated to staying up-to-date with the latest industry standards and trends. We are covered by WCB, carry up-to-date liability insurance, and include conditional warranties on all of our work. When you select us as your roofing contractor, you can trust that you are in good hands.
Services Offered
At our business, we offer a comprehensive range of roofing services to meet the unique needs of our customers. Our services include:
New Roof Projects
Whether you are building a new home or commercial property, we have the expertise and experience to handle all of your new roofing needs. We have experience with almost every type of roofing system, and there isn't a project out there we aren't able to complete.
Roof Maintenance
Regular roof maintenance is essential to protect your investment and extend the life of your roof. Our team of professionals can provide a properly planned and executed roof maintenance program that will add multiple years to the life of your roof.
Roof Repairs
If your roof is in need of repairs, our team of experts can provide an honest opinion of what will be best for your unique situation. We will always provide guidance in the direction that adds value and life to your roof.
Re-Roofing
No project is too small or too big for our team. Whether it be a single-family home, a large strata complex, a large warehouse, a mall, or a school, we have the capability to complete them all.
Custom Metal Works
Our team of metal installers is trained to industry-leading standards, ensuring that every job is not only waterproof but also aesthetically pleasing. We specialize in custom metal roofs that are both functional and visually stunning.
New Construction Projects
We have the experience and expertise to handle all of your new construction roofing needs. From design to installation, our team will work closely with you to ensure that your new construction project is completed on time, on budget, and to your exact specifications.
At our business, we are committed to providing our customers with the highest level of service and quality workmanship. Contact us today to learn more about how we can help you with all of your roofing needs.
Customer Service Experience
The customer service experience with Chilliwack Roofing was a major concern for some customers. One reviewer had a disappointing experience with scheduling warranty work, with three unanswered emails and a no-show from the company. Another reviewer was left waiting for over an hour beyond the scheduled window, with no communication or explanation from the company.
Communication Issues
Communication issues seemed to be a common theme among the negative reviews. One reviewer was forced to take matters into their own hands and contact the company to inquire about the situation, only to find out that the person who was supposed to come check out the roof was delayed. Another reviewer was left waiting for over a week to get a quote, and then had to wait another two weeks to hear back and schedule something, only to have the company cancel on them.
Positive Experiences
On the other hand, some reviewers had very positive experiences with Chilliwack Roofing. One reviewer found the office staff to be very helpful and efficient, and the crew to be polite and accommodating. Another reviewer was impressed with the team's expertise and attention to detail, and praised their dedication to customer satisfaction.
Quality of Work
The quality of work was also a concern for some reviewers. One reviewer had a negative experience with the company's work, with leaks still present in their roof after the job was completed. Another reviewer was unhappy with the company's response to their concerns, with the company refusing to take responsibility for the issues.
Efficiency and Pricing
Some reviewers were happy with the efficiency and pricing of Chilliwack Roofing. One reviewer found the process to be super easy and the work to be done very well for a very reasonable price.
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