Feel Better, One Massage at a Time
At Trip's Auto Inc., we pride ourselves on our commitment to customer service, transparency, and integrity. As a reputable used car dealership in Brantford, Ontario, we have been serving the local community for over 20 years. Our dedicated team is passionate about providing the best possible experiences for our customers, and we strive to maintain a relaxed and welcoming atmosphere for all our customers.
Our Mission
Our mission at Trip's Auto Inc. is to provide high-quality pre-owned vehicles, excellent customer service, and fair prices. We believe that building long-lasting relationships with our customers is essential to our success, and we aim to surpass our customers' expectations in every interaction. Whether you're in the market for a new or pre-owned vehicle, our knowledgeable and friendly sales team is here to guide you through the entire process, from test drives to financing and beyond.
Our History
Trip's Auto Inc. has been in business for over two decades, providing top-notch automotive services to the Brantford community. Our commitment to quality, integrity, and customer satisfaction has earned us a reputation as one of the most trusted used car dealerships in the area. We take pride in our transparent and respectful approach to doing business, and we strive to make the car-buying process enjoyable and stress-free for all our customers.
Our Services
At Trip's Auto Inc., we offer a wide range of services to ensure that our customers receive the best possible experience. Our vehicle inventory includes a vast selection of pre-owned vehicles from top manufacturers, carefully curated to meet the diverse needs of our customers. Our team is dedicated to helping you find the perfect vehicle that suits your lifestyle, budget, and preferences.
We also offer a range of automotive services, including:
- Vehicle financing options
- Trade-in valuations
- Vehicle inspections and appraisals
- Repair services
- Maintenance and routine maintenance checks
Our Values
At Trip's Auto Inc., we value transparency, honesty, and respect. We believe that building trust with our customers is essential to our success, and we strive to maintain high standards of integrity, quality, and customer satisfaction in everything we do. Our commitment to excellence is reflected in our commitment to our customers, our community, and our business.
Get in Touch
If you're looking for a reliable used car dealership in Brantford, Ontario, look no further than Trip's Auto Inc. Visit us today at 50 King George Rd., Brantford, ON N3R 5K3, or contact us at 519-752-CARS (2277) to learn more about our selection of pre-owned vehicles and our commitment to exceptional customer service.
Overall Experience
The reviews of Trips Auto are mixed, with some customers having a positive experience while others have had negative encounters. The tone of the reviews varies from admiration and gratitude to frustration and disappointment.
Greed and High Prices
Some customers have expressed frustration with the high prices and perceived greed of the dealership. One customer, Tyler Little Vcamnowaa, felt that the prices were unreasonable and that the salesperson was unwilling to negotiate. This experience has left a negative impression and has made the customer more aware of the impact of inflation and greed on the market.
Professionalism and Friendly Salespeople
However, other customers have had a more positive experience with Trips Auto. Several customers have praised the professionalism and friendliness of the salespeople, including JP, Luis, Miguel, and Manuel. They have described the sales experience as smooth, efficient, and personalized, with salespeople who went above and beyond to meet their needs.
Lemon Experience
One customer, Janice Porto, had a negative experience with a lemon car that she purchased from Trips Auto. She reported that the car had a defect with the CVT transmission and that the salesperson, JP, was unresponsive to her concerns and failed to provide adequate support.
Customer Service
The reviews also highlight the importance of customer service. Some customers have praised Trips Auto for their willingness to go above and beyond to resolve issues, while others have criticized the dealership for poor customer service and lack of follow-through.
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