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Where pets feel at home and get the best care possible.

At Neighbourhood Pet Clinic, we understand that going to the veterinarian can be a daunting experience for both pets and their owners. That's why we've created facilities that prioritize comfort and fun for everyone. Our locations and mobile clinics are designed to meet your pet's need to feel safe, secure, and appreciated, just like a member of your own family.

Our Commitment

As animal health advocates, we believe in treating every animal as an individual with respect, kindness, and care. Our clinics are centered around the principles of comfort and convenience, guided by our commitment to uphold the highest standards of care.

Our Team

Our team consists of licensed Doctors of Veterinary Medicine, Registered Veterinary Technicians, Park Rangers, Groomers, and more. We acknowledge that our clients are our "neighbours" and the animals that share their lives are truly "furry family members." If you'd like to arrange a time to meet us or are interested in applying to become a member of our team, please send us a message and we'd be happy to provide more information.

Our Veterinarians

Our team of veterinarians brings a wide range of professional and personal expertise to each case. From radiology to emergency medicine, dentistry, surgery, feline-centric care, and more, our veterinarians foster an environment of collaboration, giving each family access to a wider range of care options for their furry family member. As Doctors of Veterinary Medicine, our veterinarians have successfully trained at a university and must meet the requirements of the College of Veterinarians of Ontario to obtain and maintain their license. They are passionate about animal health and working with people to find solutions to their furry family member's needs.

Our Veterinary Technicians

Our veterinary technicians use their medical knowledge and clinical expertise to provide a wide range of nursing care to their patients under the advice of a veterinarian. Our technicians are extensively trained in diagnostic laboratory testing, nutrition management, and more. They are proud to work alongside our veterinarians to provide the highest level of care for our furry friends.

Our Mobile Services

We understand that sometimes it's difficult to get to our clinics, which is why we offer a pet shuttle and delivery service. Our team is dedicated to making veterinary care accessible to all, regardless of mobility or transportation constraints. We also offer delivery and pet shuttle services in the city of London, Ontario.

Our Product Subscription Service

In addition to providing outstanding veterinary services, our new online pet store will showcase everything you need for your furry friends. From behaviour products, litter for cats, a wide variety of treats, and more. We work closely with our suppliers to continually offer exceptional pricing, allowing us to pass those savings on to you!

Our Resources

Our neighbourhood pet clinic team has put together resources to help you find your way around and enjoy the London, Ontario community. From neighbourhood parks to local shopping, we've got you covered. Explore our Westmount, North London, and Sunnendale guides, and discover the best pet-friendly hotels, off-leash dog parks, and local shopping spots.

Stay Connected

Our new app allows you to access and manage your furry family member's medical care, strengthen communication with your neighbours, and increase the quality of care we provide. With our app, you can request appointments, track your pet's health, and stay up-to-date on important reminders and announcements.

Reviews
Positive: The positive comments highlight the clinic's friendly and professional staff, reasonable prices, and welcoming environment.
Negative: The negative comments focus on poor communication, lack of empathy, and poor treatment of pets and owners.

Summary of Reviews

The reviews for the Neighborhood Pet Clinic are mixed, with some clients expressing satisfaction with the services and others having negative experiences.

Services and Staff

The clinic's staff have received varying reviews, with some clients praising their professionalism, friendliness, and expertise, while others have reported negative interactions with the vet and techs. Some clients have noted that the staff seem to genuinely care about their clients and their pets, while others have felt rushed and ignored.

Appointments and Pricing

There have been issues with appointment scheduling and pricing, with one client feeling that the clinic did not accommodate their situation or provide a clear breakdown of costs. Some clients have reported feeling overcharged or frustrated with the pricing structure.

Cleanliness and Environment

The clinic's physical environment has received generally positive reviews, with clients noting that it is clean and welcoming. Some clients have appreciated the calming atmosphere and effort to make the clinic feel natural for their pets.

Overall Experience

The overall experience at the Neighborhood Pet Clinic has been mixed, with some clients reporting positive and memorable experiences, while others have felt disappointed, frustrated, and even traumatized.

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