Every Pet Deserves the Best
Nestled in the heart of Calgary, Falconridge Animal Hospital stands as a beacon of compassionate care for furry friends and their loving owners. Led by experienced veterinarians and a dedicated team, we deliver exceptional medical and surgical services with a gentle touch.
Our Vision
Our mission is to nurture the human-animal bond by providing compassionate care, comprehensive medical attention, and clear communication throughout every step of the process. We treat every pet as if they were our own, offering personalized attention and genuine concern for their well-being.
Meet Our Team
At Falconridge Animal Hospital, we are blessed with an exceptional team of veterinarians skilled in diverse areas of animal healthcare. Led by Dr. Ann Marie Rix, our head veterinarian, our team includes highly qualified and passionate professionals who are dedicated to delivering exceptional care.
Our Services
We proudly offer a comprehensive range of services to meet all your pet's needs, including:
- Healthcare & Wellness: Regular checkups, vaccinations, parasite control, nutritional guidance, and preventative care.
- Medical & Surgical Care: Advanced diagnostic services, preventative and surgical solutions for common ailments and injuries.
- Imaging & Lab Services: Diagnostic imaging technology and in-house laboratory for accurate diagnoses.
- Specialized Care: Expertise in dentistry, internal medicine, laboratory services, microchipping, and nutritional counseling.
Compassionate Community Care
We believe in forging strong relationships with our clients and treating every pet with the utmost respect and care. Our team is committed to open communication and providing clear explanations about your pet's health and treatment options.
Choosing Falconridge Animal Hospital
When you entrust your furry friend to us, you can expect:
- Compassionate care: Personalized attention and understanding of your pet's individual needs.
- Expert medical care: Advanced technologies and experienced professionals to ensure the best possible outcomes.
- Open communication: Regular updates and clear explanations throughout the process.
- Client-centered approach: We are committed to working in partnership with you to make informed decisions about your pet's health.
Sensitivity and Staff Conduct
The initial reviews of Alyssa Edmonds and Prairie Chick express extreme disappointment and frustration with the staff's lack of compassion and empathy. They describe being treated rudely and ignored, which led to their decision to not recommend the clinic. Alyssa's review highlights the clinic's poor handling of an emergency situation, stating that the staff was insensitive and unhelpful.
Exceptional Care and Service
However, multiple reviewers rave about their positive experiences at Falconridge Animal Hospital. Christina Calder, Stephen Johnston, Preet Dhillon, Angela Meyer, Brad Murphy, and Anthony Soliva all give the clinic high ratings (5 stars) and praise the staff's kindness, compassion, and quality of care. They mention that the staff is willing to work with them to provide individualized care for their pets, and that Dr. Rix is particularly exceptional in her service.
Conclusion
Overall, it seems that Falconridge Animal Hospital has a mixed reputation, with some reviewers experiencing poor treatment and others receiving exceptional care. It is crucial for the clinic to address the concerns raised by the early reviewers, improve their staff training, and provide a more welcoming environment for all clients.
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