At Don Head Village Animal Clinic, we understand that your furry family member is more than just a pet - they're a beloved companion. That's why we're dedicated to providing top-notch veterinary care to dogs and cats in Richmond Hill and the surrounding areas.
Our Services
At our state-of-the-art clinic, we offer a wide range of services to meet the unique needs of your pet. From routine check-ups and vaccinations to diagnostic testing, surgical procedures, and preventative care, we're committed to helping your pet live a long, happy, and healthy life. Our services include but are not limited to:
- Medical care for dogs and cats
- Diagnostic testing, including blood work, ultrasound, and X-rays
- Surgical procedures, including spays and neuters
- Preventative care, including vaccinations, parasite control, and heartworm testing
- Senior care, including arthritis treatment and geriatric consults
- Behavioral counseling for behavioral issues
- Nutrition counseling for optimal pet health
Meet Our Team
At Don Head Village Animal Clinic, we're proud to have a team of experienced and compassionate veterinarians, technicians, and support staff who are dedicated to providing exceptional care to your pet. Our team includes:
- Dr. Eric Hamrahi, Veterinarian
- Dr. Enna Hughes, Veterinarian
- Dr. Lauren Kostiner, Veterinarian
- Dr. Leah Kahn, Veterinarian
- Danielle Sgroi, Registered Veterinary Technician
- Nicole Wilson, Registered Veterinary Technician
- Catarina, Registered Veterinary Technician
- Vivian, Registered Veterinary Technician
- Pearla, Veterinary Assistant
- Ashley Beal, Team Lead - Customer Service Representative
- Anjala James, Customer Service Representative
- Ella Brosh, Customer Service Representative
- Kirsten Prendergast, Veterinary Assistant / Customer Service Representative
- Miso Moon, Professional Cuddler
Contact Us
We're located at 737 Carrville Rd, Richmond Hill, ON L4C 6E5. You can reach us by phone at 905.707.9059 or email at help@donheadvet.ca. We're open Monday to Friday from 8:30 am to 7:00 pm, Saturday from 8:30 am to 12:00 pm, and closed on Sundays. For after-hours emergencies, please contact Vaughan Richmond Hill Veterinary Emergency Clinic at 905.884.1832.
Directions
We're conveniently located between Carrville Road and Bathurst Street. Simply follow the signs to our clinic, and you'll be greeted with a warm welcome and exceptional service from our team.
Hours of Operation
Monday: 8:30 am - 7:00 pm
Tuesday: 8:30 am - 7:00 pm
Wednesday: 8:30 am - 7:00 pm
Thursday: 8:30 am - 7:00 pm
Friday: 8:30 am - 5:00 pm
Saturday: 8:30 am - 12:00 pm
Sunday: Closed
After-Hours Emergency
If you experience an after-hours emergency, please contact Vaughan Richmond Hill Veterinary Emergency Clinic at 905.884.1832.
Concerns about Safety and Negligence
A reviewer shares a disturbing experience where a dog was attacked by a dangerous dog residing on the clinic's premises, resulting in life-saving surgery for the dog and permanent physical injuries for the owner. The reviewer expresses concern about the clinic's lack of assistance and negligence in handling the situation.
Praise for Staff and Services
Several reviewers praise the clinic's staff, particularly Dr. Hughes, for their kindness, caring attitude, and exceptional veterinary care. They appreciate the staff's ability to listen to concerns, explain things clearly, and provide personalized attention to their pets.
Negative Experience
One reviewer shares a friend's experience with the clinic, which was marked by negligence, dishonesty, and manipulation. The clinic allegedly made false claims, altered their responses, and deleted the reviewer's posting, leading to a devastating experience for the pet owner.
Staff and Services
- Dr. Hughes is praised for her kindness, caring attitude, and exceptional veterinary care.
- The staff is commended for their friendly, knowledgeable, and personalized approach.
- Some reviewers appreciate the clinic's ability to handle sensitive situations, such as euthanization, with compassion and care.
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