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29 Years
experience
Emergency
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Compassionate Veterinary Care in Kitchener, Canada
Chicopee Hills Animal Hospital has provided compassionate veterinary care since 1997, serving Kitchener, Canada. Our team prioritizes expertise and experience, offering comprehensive services including preventative care, surgery, dentistry, and diagnostics. We maintain a Fear Free-certified environment to ensure pets feel at ease during visits. Our veterinarians deliver tailored treatment plans, emphasizing open communication and client education.

With in-house diagnostics and partnerships with specialists, we address complex health needs while maintaining a focus on wellness and preventive care. Our commitment to continuous learning ensures access to the latest veterinary advancements.
Services
Pet Vaccinations Spay/Neuter Procedures Dental Cleanings Pet Surgery Diagnostic Imaging Wellness Exams Nutritional Advice Behavioral Consultations Emergency Care Senior Pet Care
Details
  • Year established: 1997
Highlights and features
  • We offer over 25 years of veterinary expertise in Kitchener.
  • Our Fear Free-certified environment reduces pet stress during visits.
  • We provide in-house diagnostics for rapid treatment decisions.
  • Our team partners with specialists for advanced care needs.
  • We emphasize preventive care to protect long-term pet health.
Associations and certifications
  • Fear Free Certified
What people say
Fear Free-certified staff Experienced veterinarians Comprehensive care options Pet-friendly environment Knowledgeable team
Services
Pet Vaccinations
Our vaccination programs protect pets from preventable diseases. We tailor schedules based on lifestyle, exposure risks, and health status. Core vaccines are combined with non-core recommendations for comprehensive protection. Our veterinarians explain each vaccine's purpose and monitor for adverse reactions, ensuring safe and effective disease prevention.
Spay/Neuter Procedures
Routine sterilization prevents reproductive health issues and behavioral problems. We perform pre-anesthetic bloodwork to ensure surgical safety. Post-operative care includes pain management and recovery monitoring. Our team educates owners on home care to promote optimal healing and long-term pet wellness.
Dental Cleanings
Professional dental cleanings prevent periodontal disease and systemic health risks. We use digital radiography to assess subgingival health. Treatments include tartar removal, gum therapy, and extractions when necessary. Clients receive home care guidance to maintain oral hygiene between professional cleanings.
Diagnostic Imaging
In-house radiology enables rapid diagnosis of skeletal and internal organ conditions. We utilize digital X-rays for immediate assessment of heart, lungs, and abdominal structures. For advanced cases, board-certified specialists provide ultrasound services on-site, ensuring comprehensive diagnostic capabilities for accurate treatment planning.
Senior Pet Care
Specialized wellness programs address age-related health changes in senior pets. We conduct comprehensive physical exams, bloodwork, and mobility assessments. Treatment plans manage chronic conditions like arthritis and organ disease. Our team provides dietary recommendations and pain management strategies to maintain quality of life.
People
Dr. Shirley Chen
Veterinarian, Owner
Graduated from Ontario Veterinary College in 2011. Specializes in dentistry and geriatric care. Purchased the hospital in 2023 after 8 years of practice. Owns two senior cats and enjoys gardening and outdoor activities with her family.
Dr. Ellie Cowper
Veterinarian
Co-founder with 25+ years of experience. Focuses on client-pet relationships and medical challenges. Shares her home with a dog named Monti. Committed to maintaining high-quality, personalized veterinary care since 1997.
Dr. Shari Wiseman
Veterinarian
Graduated from Ontario Veterinary College in 2000. Specializes in preventative and feline medicine. Works with three teenagers and two rescue cats. Enjoys outdoor activities and music in her free time.
Dr. Kayla Tasky
Veterinarian
Emergency medicine specialist with experience in surgical procedures. Graduated from Ontario Veterinary College in 2021. Owns a Labrador and cat. Enjoys fitness activities and outdoor adventures with her partner.
Jocelyn
Registered Veterinary Technician
Earned RVT status in 2019 after science and insurance career. Specializes in feline care with Cat Friendly certification. Rescued her first pet during studies. Enjoys time with her rescue pets and partner.
Questions
What services does Chicopee Hills Animal Hospital offer?
We provide vaccinations, spay/neuter procedures, dental care, surgery, diagnostics, wellness exams, and senior pet care. Our Fear Free-certified team also offers behavioral consultations and emergency referrals.
How do I prepare my pet for surgery?
Follow fasting instructions, administer prescribed sedatives, and complete pre-anesthetic bloodwork. Our team provides detailed preparation guidelines to ensure your pet's safety and surgical success.
Do you offer after-hours emergency care?
We partner with local emergency facilities for after-hours care. Our team coordinates referrals to ensure continuity of care outside our regular operating hours.
What makes your hospital Fear Free-certified?
Our Fear Free certification means we implement specialized techniques to reduce pet anxiety, including calming environments, gentle handling, and stress-reducing protocols during all veterinary visits.
How often should pets receive wellness exams?
Annual exams are recommended for adult pets, with more frequent visits for seniors or pets with chronic conditions. Puppies and kittens require multiple visits during their first year for vaccinations and development checks.