Blooming with love, from our heart to yours.
At Rook & Rose, we're more than just a boutique flower shop and lifestyle store - we're a community dedicated to spreading joy, promoting wellness, and celebrating the beauty of everyday moments. Established in Victoria, British Columbia, our store is a haven where nature meets artistry, where customers can indulge in a sensory experience that nourishes both body and soul.
Our Story
Founded on the principles of sustainability, eco-friendliness, and a deep appreciation for the natural world, Rook & Rose is a haven for those seeking a unique and rewarding shopping experience. Our talented team of florists, artisans, and curator of unique products invite you to explore our curated selection of dried flowers, fresh flowers, home decor, and lifestyle items. Each item is carefully chosen to inspire, soothe, and delight, while also promoting a sense of connection to nature and a commitment to sustainability.
Our Services
At Rook & Rose, we offer a range of services designed to cater to your unique needs and preferences. Whether you're looking for a bespoke bouquet for a special occasion, a beautiful arrangement for your home, or unique gifts for friends and loved ones, our skilled team of florists and artisans are here to support you every step of the way.
Our services include:
- Custom Flower Arranging: We specialize in creating one-of-a-kind flower arrangements for weddings, events, and special occasions.
- Fresh Flower Delivery: We offer a wide range of fresh flowers, expertly arranged and delivered straight to your doorstep.
- Dried Flower Preservation: We preserve and care for dried flowers, allowing you to enjoy them for years to come.
- Candles and Home Decor: We curate a selection of unique candles and home decor items that evoke the beauty and serenity of nature.
- Lifestyle Coaching: Our knowledgeable staff are happy to offer guidance on sustainable living, wellness, and artisanal products.
Our Commitment
At Rook & Rose, we're committed to creating a positive impact on our community and the environment. We source our flowers, ingredients, and materials from sustainable and eco-friendly suppliers whenever possible. We also partner with local artisans and small businesses to promote economic growth and social responsibility in our community. By shopping with us, you're not only treating yourself to something beautiful and unique - you're also supporting a business that prioritizes social and environmental responsibility.
Flower Arrangements and Bouquets
The majority of customers were extremely satisfied with the flower arrangements and bouquets provided by Rook & Rose. Many praised the beautiful and stunning flowers, citing that they exceeded their expectations. The bouquets were described as "beyond stunning", "beauty beyond my wildest dreams", and "absolutely gorgeous". Several customers mentioned that the flowers added a special touch to their wedding or anniversary party, making the event even more memorable.
Customer Service and Communication
Customers were also impressed with the excellent customer service and communication provided by Rook & Rose. Erica, the owner, was mentioned by name for her involvement in the planning and co-creating process, her skill, and her responsive and supportive nature. The communication and execution were described as "flawless" and "super involved". Some customers appreciated the extra special touches and the personalized messages from the owner.
Issues with a Particular Order
One customer had a mixed experience with their order, citing that their dried bouquet did not meet their expectations. They mentioned that the bouquet was small and lacked the specified flowers, including eucalyptus, and had random green strands of grass instead.
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