Compassionate Care for Your Furry Family Members
At the Vernon Veterinary Clinic, we pride ourselves on providing exceptional veterinary care to our furry friends and their loyal owners in Vernon, British Columbia. Our hospital has been serving the community for over five decades, and we have built a reputation for providing compassionate and personalized care to our patients.
Our Mission
Our mission is to promote animal health and welfare, relieve animal suffering, and maintain the highest professional and ethical standards for our team and the veterinary profession. We strive to create a low-stress, state-of-the-art facility where both our clients and staff work together to provide high-quality patient care and services.
Our Services
We offer a wide range of services to cater to the unique needs of our patients. Our services include wellness care, preventive medicine, surgery, and emergency care. Our team of experienced veterinarians and veterinary technicians are dedicated to providing personalized care to each patient.
Our Team
We have a dedicated team of professionals who share a passion for animal care. Meet our team:
Alanna Aeichele: Our Client Care Specialist, Alanna is dedicated to providing top-notch client service and ensuring a smooth experience for our patients and their owners.
Gwyneth Rozinsky: As a Client Care Specialist, Gwyneth is committed to providing exceptional client service and supporting our patients and their owners.
Katelyn McIntyre: Our Client Care Specialist, Katelyn is passionate about animal care and committed to providing top-notch service to our patients and their owners.
Nicole Bush: As a Client Care Specialist, Nicole is dedicated to providing exceptional client service and supporting our patients and their owners.
Ryan Hagel: Our Kennel Attendant, Ryan is responsible for ensuring the comfort and well-being of our patients while they are in our care.
Jamie Klein: A Registered Veterinary Technologist, Jamie is dedicated to providing high-quality patient care and supporting our patients and their owners.
Sarah Anderson: A Registered Veterinary Technologist, Sarah has extensive experience in veterinary care and is committed to providing exceptional patient care.
Valerie Lenoard: A Registered Veterinary Technologist, Valerie has many years of experience in veterinary care and is dedicated to providing personalized patient care.
Rebecca Schildpatt: A Registered Veterinary Technician, Rebecca is passionate about animal care and dedicated to providing exceptional patient care.
Our Facilities
Our hospital is located on 805 Kalamalka Lake Road, right across from the Vernon Golf and Country Club. Our facility is bright, air-conditioned, and equipped with indoor kennels and outdoor runs. We have plenty of free parking, making it convenient for our patients and their owners to visit us.
Our Hours of Operation
We are open Monday to Friday from 8:00 am to 5:00 pm, and Saturday from 8:00 am to 1:00 pm. We are closed on Sundays. We also close for lunch between 12:00 pm and 1:00 pm, Monday to Friday.
Get in Touch
If you have any questions or concerns, please don't hesitate to contact us. We are always happy to assist you and your furry friends.
Mixed Reviews for Vernon Vet Clinic
Positive Experiences
Several reviewers raved about the clinic's staff, describing them as friendly, helpful, professional, and knowledgeable. They praised the clinic for providing excellent care to their pets, going above and beyond to ensure their comfort and happiness. Many reviewers appreciated the detailed explanations provided during visits, and the time taken to address their concerns.
Negative Experiences
On the other hand, some reviewers expressed frustration with the clinic's communication and organization. One reviewer reported that their pet was sent home without pain medication, and another reviewer did not receive a call back from the doctor despite multiple attempts. Long wait times were also mentioned as a concern.
Common Themes
Staff Performance: The clinic's staff received mixed reviews, with some reviewers praising their professionalism and friendliness, while others felt they were neglectful or unresponsive.
Communication: Communication was a common issue, with some reviewers experiencing difficulties getting in touch with the doctor or receiving timely updates.
Wait Times: Long wait times were mentioned by at least one reviewer, which may be a concern for pet owners who value prompt service.
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