Your best friend's best friend. (Other than you, of course!)
A Legacy of Compassion and Expertise
For over 40 years, Orleans Veterinary Hospital has been a trusted partner for pet owners in our community. Our dedicated team of veterinarians, technicians, and support staff are passionate about providing compassionate care and comprehensive healthcare services to pets of all ages and breeds.
Our brand-new facility boasts state-of-the-art equipment, ensuring your furry friend receives the highest quality care. We also offer a pet spa where our experienced groomers keep your beloved companion looking their best. And for complete convenience, you can shop for all your pet's necessities right in our boutique.
Compassionate Care and Personalized Attention
At Orleans Veterinary Hospital, we understand that your pet is a cherished member of your family. We provide personalized attention and gentle care to ensure your furry friend feels comfortable and at ease during their visit. Our experienced team is Fear Free Certified, meaning they have undergone extensive training to reduce stress and anxiety in our patients through handling techniques, soothing devices, and facility modifications.
Comprehensive Services for Every Pet's Needs
We offer a comprehensive range of services to address your pet's healthcare needs, including:
**Dog & Cat Care Services
- Routine wellness exams and vaccinations
- Preventative care for fleas, ticks, and parasites
- Dental care and oral health services
- Surgical procedures and diagnostics
- Behavioral consultations and nutrition guidance
**Pet Spa Services
- Professional grooming and bathing
- Nail trimming and paw care
- De-shedding and grooming packages to suit your pet's coat type
Additional Services
- Online pharmacy and home delivery
- Pet boarding and daycare services (available through partner facilities)
- Emergency care and critical care services
A Trusted Partner in Pet Care
Our team is committed to providing exceptional customer service and building lasting relationships with our clients. We are dedicated to staying at the forefront of veterinary care through ongoing education and training. With Orleans Veterinary Hospital, you can be sure your furry friend is in compassionate and capable hands.
Quality of Service
The majority of reviewers have had positive experiences with the clinic, praising the staff and veterinarians for being understanding, helpful, and kind. Many reviewers have mentioned that the staff goes above and beyond to provide quality care to pets, and that they make an effort to work within clients' budgets and time schedules. Several reviewers have also commended the clinic for being gentle and thoughtful when dealing with pets that may be anxious or aggressive.
Pricing
However, some reviewers have expressed concerns about the prices at the clinic, stating that they are excessively high. One reviewer mentioned that they were shocked by the cost of a routine check-up, and that they are now considering using a mobile vet service that is less expensive. Another reviewer mentioned that they had to pay a significant amount of money for a service that another vet could have provided for a lower cost.
Staff and Facilities
Reviewers have also commented on the staffing levels and facilities at the clinic. Some reviewers have praised the clinic for having a relaxed and welcoming atmosphere, while others have mentioned that the clinic is more geared towards providing high-end services and may not be suitable for all pet owners.
Complaints
A few reviewers have expressed disappointment with the clinic, citing long wait times, lack of personalized care, and unaffordable prices. One reviewer mentioned that the clinic has gone downhill in terms of service and quality of care, and that they have taken their business elsewhere. Another reviewer was left feeling disregarded and ignored when they were unable to get an emergency appointment for their pet.
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