Love Your Rug is a leading rug cleaning and repair service provider in Toronto, Ontario. With over 125 years of experience, we have established ourselves as a trusted and reliable partner for all your rug cleaning needs. Our commitment to excellence has earned us numerous awards and recognitions, including the Consumers Choice Award and the Top Choice Mark of Excellence Award.
Our Story
Founded in 1894, Love Your Rug has been dedicated to providing top-notch rug cleaning and repair services to homeowners and businesses in Toronto and the Greater Toronto Area. Our team of expert technicians is trained to handle a wide range of rug types, from delicate antiques to modern designs. We take pride in our state-of-the-art facilities, which are equipped with the latest machinery and eco-friendly products to ensure the best possible results.
Our Services
At Love Your Rug, we offer a comprehensive range of services to cater to all your rug cleaning and repair needs. Our premium rug cleaning services include area rug enzyme treatment, area rug disinfectant, area rug fabric protector, area rug stain removal, and non-slip rug pad installation. We also provide professional in-house carpet cleaning services for residential and commercial clients.
Our Process
Our rug cleaning process involves a thorough inspection, dusting, pre-treatment, washing, rinsing, and drying. Our team of expert technicians uses state-of-the-art machinery and eco-friendly products to ensure the best possible results. We take pride in our attention to detail and commitment to customer satisfaction.
Why Choose Us
At Love Your Rug, we are committed to providing exceptional service and unparalleled quality. Our awards and recognitions are a testament to our hard work and dedication. We offer a 100% satisfaction guarantee, limited-time discounts, and convenient pickup and delivery services to make your experience with us hassle-free.
Customer Satisfaction and Expertise
Customers rave about LoveYourRug Etobicoke's exceptional service, expertise, and attention to detail. The team's meticulous approach and wealth of experience result in astonishing transformations, as demonstrated by numerous reviews. Joshua Veres, for instance, was thrilled with the results, stating that his rug looked nearly pristine after being cleaned.
Accountability and Damage
However, one customer, Anthony B., had a negative experience. He claimed that his rug was damaged during the cleaning process and that the company took no accountability. The company provided unclear photo evidence, and Anthony felt that they were not transparent about the damage.
Efficient and Professional Service
As evident from multiple reviews, LoveYourRug Etobicoke prides itself on efficient and professional service. Tina Boyd, for example, was highly satisfied with the quick pickup and delivery services. Jonathan, the technician, even left a small extra step to help her with placing the rug roll in her living room.
Deep Cleaning and Restoration
Several customers have experienced the effectiveness of LoveYourRug Etobicoke's deep cleaning and restoration services. Beth H. was amazed at how her wool carpet, which had been damaged by kids and pets, looked like new again after the cleaning. Marie Lyons was similarly impressed with the results on her off-white dining room chairs and living room area rug.
Seamless Process and Communication
Katarina Cica and Deb Scharf highlighted the seamless process and excellent communication they experienced with LoveYourRug Etobicoke. From booking to pickup and delivery, they felt well-informed and taken care of throughout the process.
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