Experience the art of hospitality
At Pan Pacific Hotels Group, we are committed to providing exceptional service and unparalleled hospitality to our guests. With a portfolio of over 50 hotels and resorts across Asia, Europe, and North America, we take pride in our commitment to quality, consistency, and innovation.
Our History
Founded in 1989, Pan Pacific Hotels Group has a rich history of delivering memorable experiences to our guests. From our humble beginnings in Singapore to our expansion across the globe, we have always remained true to our core values of warmth, trust, and dedication to excellence.
Our Services
At Pan Pacific Hotels Group, we offer a wide range of services to ensure a seamless and enjoyable experience for our guests. Our services include:
- Luxurious accommodations in our hotels and resorts
- Gourmet dining options at our restaurants and bars
- State-of-the-art meeting and event facilities
- Fitness and wellness programs at our spas and fitness centers
- Exclusive loyalty program, Pan Pacific DISCOVERY, for our valued members
Pan Pacific DISCOVERY
As a valued member of Pan Pacific DISCOVERY, you can enjoy a host of benefits, including:
- 10% savings on Flexible Rate bookings
- Instant currency rewards on eligible spend
- Up to 25% savings on total dining bill
- Exclusive birthday savings and privileges
- Complimentary room upgrades* (*Subject to availability upon check-in)
Our Commitment
At Pan Pacific Hotels Group, we are committed to providing exceptional service and exceeding our guests' expectations. We take pride in our commitment to quality, consistency, and innovation, and we strive to deliver a memorable experience for every guest who walks through our doors.
Conclusion
At Pan Pacific Hotels Group, we believe that hospitality is not just about providing a comfortable place to stay, but also about creating unforgettable experiences that leave a lasting impression. We look forward to welcoming you to our hotels and resorts around the world.
Overwhelming Experience
Many reviewers have shared their opinions about their stay at the Pan Pacific Hotel. While some have had a wonderful experience, others have reported significant issues.
Hotel Highlights
Some reviewers have praised the hotel's luxury features, great views, and quiet atmosphere. Many have also complimented the friendly and accommodating staff, particularly Ernest at the front desk.
Cleanliness and Maintenance
Some rooms have been reported to be in need of maintenance, with issues such as poorly smelling rooms and shredded curtains. The hotel's gym is also located in an external building, which may be inconvenient for some guests.
Service and Security
Several reviewers have reported issues with the hotel's service, including a lack of vending machines, no breakfast information provided at check-in, and no cooperation with the police when a theft occurred.
Overall Experience
While some reviewers have had a great experience at the Pan Pacific Hotel, others have reported significant issues. It is essential for potential guests to carefully consider these reviews before making a decision.
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