Business Details
20 Years
experience
Trusted Veterinarians in Nanaimo, BC
Departure Bay Veterinary Hospital has been serving Nanaimo, BC and surrounding communities since our founding in 2006. Our team of highly trained veterinary professionals is dedicated to providing compassionate, comprehensive care for pets throughout their lives. We prioritize treating every patient as if they were our own, combining advanced medical technology with personalized attention to ensure optimal health outcomes. Our services span preventive care, surgical procedures, dental treatments, and end-of-life support, addressing the full spectrum of pet healthcare needs.We emphasize the human-pet bond through educational resources on nutrition and parasite prevention while maintaining a welcoming environment staffed by certified professionals selected for their expertise and empathy. Our commitment to continuous learning ensures we implement the latest medical advancements while upholding core values of integrity and community service. We operate from a state-of-the-art facility equipped with digital radiology and modern surgical capabilities, always striving to make veterinary visits positive experiences for both pets and their owners.
Services
Dental Care
Surgery
Digital X-rays
Spay and Neuter
Microchipping
Vaccinations
Wellness Exams
Nutritional Counseling
Parasite Prevention
End-of-life Care
Details
- Year established: 2006
Highlights and features
- We offer 18 years of continuous local veterinary expertise since 2006
- Our team includes certified professionals with advanced surgical training
- We maintain cutting-edge diagnostic capabilities with digital radiology equipment
- Our practice emphasizes personalized care with a focus on preventive medicine
- We provide comprehensive services from puppy/kitten care to geriatric support
Services
Dental Care
Our comprehensive dental care prevents and treats oral diseases that can affect pets' overall health. We provide professional cleanings, extractions, and oral health assessments using modern equipment. Regular dental checkups help prevent heart, liver, and kidney issues caused by untreated dental disease in 80% of dogs and 70% of cats over three years old.
Surgery
We offer advanced surgical procedures with ongoing professional development to maintain technical excellence. Our surgical team prepares for complex cases using the latest medical techniques while prioritizing patient safety through pre-operative assessments and post-operative care plans tailored to each pet's specific needs.
Digital X-rays
Our digital radiology equipment provides non-invasive internal imaging for accurate diagnosis. This technology helps detect organ abnormalities, skeletal issues, and other health concerns through detailed imaging. The system enables quicker diagnosis and treatment planning compared to traditional film-based methods.
Vaccinations
We develop customized vaccination protocols based on regional disease risks and individual pet lifestyles. Our preventive care protects against common infectious diseases while maintaining compliance with local regulations. We provide education about core and non-core vaccine recommendations for optimal pet health.
Wellness Exams
Regular wellness examinations establish health baselines and detect early disease indicators. These comprehensive assessments include physical examinations, weight monitoring, and preventive care recommendations. Early detection of potential issues allows for timely intervention to maintain long-term pet health.
People
Dr. Brown
Veterinarian & Practice Owner
Graduated from Ontario Veterinary College in 1991 with 25+ years clinical experience. Specializes in comprehensive pet care and emergency medicine. Purchased the practice in 2006 after working in 24-hour emergency hospitals. Active in local pet community organizations.
Taelon
Veterinary Assistant
Senior veterinary assistant with decade-long experience supporting clinical operations. Assists during examinations and provides front-desk client support. Demonstrates expertise in handling various pet temperaments during care procedures.
Sarah
Administrative Assistant
Nanaimo native with veterinary administrative experience since 2018. Manages client communications and appointment scheduling. Combines local knowledge with pet care expertise to support practice operations.
Questions
What veterinary services do you offer?
We provide comprehensive services including dental care, surgery, digital X-rays, vaccinations, wellness exams, spay/neuter procedures, microchipping, nutritional counseling, and parasite prevention for pets in Nanaimo.
Do you handle emergency pet care situations?
While we don't offer 24/7 emergency services, our team can provide urgent care during regular business hours and recommend after-hours emergency clinics for critical situations outside our operating times.
How can I schedule a pet appointment?
You can request appointments through our website, by calling (250) 758-1162 during business hours, or using our text messaging service for your convenience and timely scheduling.
What makes your veterinary hospital different?
Our practice combines 18 years of local experience with modern medical technology, emphasizing personalized care and preventive medicine while maintaining a team-focused approach to pet healthcare delivery.
Do you provide care for exotic pets?
Our primary focus is on dogs and cats. For specialized exotic pet care requirements, we can provide referrals to regional specialists with appropriate expertise in non-traditional pet species.
