Family-based service you can trust, for a comfortable living
At Reid Brothers Plumbing & Heating Ltd., we have been serving the Greater Vancouver and Richmond areas for over 40 years. As a family-owned and operated business, we pride ourselves on providing exceptional service and ensuring that our customers receive the highest level of satisfaction. Our team of highly trained professionals is dedicated to delivering top-quality workmanship, ensuring that your plumbing, heating, and air conditioning systems are working efficiently and effectively.
Our Services
At Reid Brothers Plumbing & Heating Ltd., we offer a wide range of services to cater to the unique needs of our customers. Whether you require plumbing, heating, or air conditioning services, our team is equipped to handle all your needs. Our comprehensive service department is designed to ensure that our customers' systems are running smoothly and efficiently. We also specialize in designing and installing complete HVAC systems for owners of existing homes and multi-family residential buildings.
We understand the importance of providing exceptional customer service, which is why we go above and beyond to ensure that our customers are satisfied with our services. Our team is dedicated to delivering top-quality workmanship, ensuring that your plumbing, heating, and air conditioning systems are working efficiently and effectively.
Our Expertise
At Reid Brothers Plumbing & Heating Ltd., we have the expertise to handle all your plumbing, heating, and air conditioning needs. Our team is trained to handle a wide range of services, including:
- Plumbing services, including water heater installation and repair
- Heating and cooling solutions, including furnace and air conditioning installation and repair
- Indoor air quality solutions, including air filtration and purification systems
- Sewer and drain services, including clearing and cleaning
Our Commitment
At Reid Brothers Plumbing & Heating Ltd., we are committed to providing exceptional service and ensuring that our customers receive the highest level of satisfaction. We strive to provide fair and accurate pricing, ensuring that our customers are aware of the costs involved in completing their projects. We also make it a point to communicate clearly and transparently throughout the entire process.
Our Team
At Reid Brothers Plumbing & Heating Ltd., we take pride in our team of highly trained professionals. Our employees are dedicated to delivering top-quality workmanship and ensuring that our customers receive the highest level of satisfaction. We also take great pride in the relationships we have with our customers, recognizing that our customers are our greatest asset.
Our History
Reid Brothers Plumbing & Heating Ltd. has been serving the Greater Vancouver and Richmond areas for over 40 years. We were founded in 1976, and since then, we have been dedicated to providing exceptional service and ensuring that our customers receive the highest level of satisfaction.
Why Choose Us
At Reid Brothers Plumbing & Heating Ltd., we are committed to providing exceptional service and ensuring that our customers receive the highest level of satisfaction. We take pride in our team of highly trained professionals, our commitment to fair and accurate pricing, and our dedication to providing top-quality workmanship. For over 40 years, we have been serving the Greater Vancouver and Richmond areas, and we look forward to continuing to provide exceptional service to our customers.
Overall Satisfaction
Most customers are extremely satisfied with the service provided by Reid Bros, praising their technicians for being knowledgeable, friendly, and efficient.
Technician Performance
Cory, Jeff, Richard, and Paul are specifically mentioned as being excellent technicians who went above and beyond to resolve issues and provide great customer service.
Company Policies and Communication
Some customers appreciate the company's policy of not pushing for unnecessary sales and their commitment to taking care of old equipment. However, some issues with communication and follow-up were reported.
Scheduling and Appointment Process
The scheduling process is generally described as seamless, with appointments being easy to make and technicians arriving on time.
Specific Services
Reid Bros is praised for their expertise in plumbing and heating services, including boiler maintenance and repairs.
Employee and Management
The company is described as family-owned and operated, with a friendly and well-managed work environment.
Areas for Improvement
Some customers experienced issues with communication, follow-up, and selective customer service.
Be the first to review Reid Brothers Plumbing & Heating.
Write a Review
