Experience the Power of Touch: Healing Hands for a Healthier You
Since 1978, Gibbon Heating & Air Conditioning has been a trusted name in providing exceptional heating, cooling, and plumbing services to homes and businesses in Saskatoon and the surrounding area. We take pride in building lasting relationships with our valued customers, all while upholding the highest standards of professionalism and integrity.
A Focus on Customer Satisfaction
Our team of experienced professionals goes above and beyond to understand your individual needs and provides personalized solutions tailored to your specific situation. We are committed to transparency and will never engage in up-selling tactics. Our goal is to empower you with accurate information so you can make informed decisions regarding your heating, cooling, and plumbing needs.
Expertise Across the Board
From routine maintenance and repairs to complete installations and replacements, our skilled technicians handle a wide range of services, including:
Heating
- Furnace installation, maintenance, and repair
- Heat pump installation and repair
- Boiler installation and repair
Cooling
- Air conditioner installation, maintenance, and repair
- Duct cleaning and inspection
- Heat recovery ventilation (HRV) system installation and repair
Plumbing
- Leak detection and repair
- Faucet and toilet repair and replacement
- Water heater installation, repair, and maintenance
- Gas line installation and repair
Quality, Integrity, and Transparency
At Gibbon Heating & Air Conditioning, we prioritize quality, integrity, and transparency in everything we do. We:
- Stand behind the quality of the brands we recommend
- Offer competitive pricing with transparent billing
- Provide upfront estimates and timelines
- Communicate clearly and honestly with our clients
- Maintain open communication and update you throughout the process
We are proud to be a trusted member of the Trusted Saskatoon community and are committed to upholding the five TRUSTED GuaranteES through our commitment to
- Customer satisfaction
- Responsiveness
- Fairness & ethics
- Accountability
- Professionalism
Company Reliability and Trust
Some customers have expressed concerns about the company's trustworthiness, citing instances of valuable personal property going missing while employees were alone in the home. Others have reported being unhappy with the company's response to their concerns, feeling that they were not taken seriously.
Customer Service
The company's customer service has received mixed reviews. Some customers have praised the office staff, technicians, and owner for being excellent to deal with, while others have reported frustrating experiences with rescheduling and no-shows.
Technician Quality and Efficiency
Many customers have praised the company's technicians for being friendly, efficient, and knowledgeable. They have reported being satisfied with the quality of work and the speed at which it was completed.
Communication and Options
Some customers have appreciated the technicians' willingness to explain options and provide clear explanations of the work to be done. Others have reported feeling frustrated with the company's communication style, feeling that they were not given clear options or explanations.
Overall Experience
Many customers have reported being highly satisfied with their overall experience with the company, citing its reliability, quality of work, and competitive pricing. Others have reported experiencing issues with trust, communication, and reliability.
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