Relax, rejuvenate, and rediscover your beauty with us!
At City Looks by Visage, we are a leading salon, spa, and wig centre in Winnipeg, Manitoba. Since 1996, we have been dedicated to providing exceptional service, exceptional care, and high-quality products to our clients. Our team of experienced professionals is committed to making every guest feel welcome, relaxed, and pampered.
Our Services
We offer a wide range of services to cater to our diverse client base. Our salon services include precision haircuts, colours, and treatments for women, men, and children. Our spa services include massages, facials, and body treatments that aim to rejuvenate and revitalize the body and mind. We also offer wig services, specializing in medical wigs and fashion wigs, as well as wig consultations to help clients find the perfect match.
Meet Our Team
Our team is comprised of experienced and highly trained professionals who are dedicated to providing exceptional service. Our management team, led by Owner and Medical Aesthetician, Farzana Esmail, is committed to ensuring that every guest has an outstanding experience. Our team includes directors, aestheticians, and front-office staff who are passionate about their work and committed to excellence.
Our Story
City Looks by Visage has been a Winnipeg institution for over 25 years, and our team is committed to continuing this legacy. We believe in providing exceptional service, exceptional care, and high-quality products to our clients. Our team is dedicated to making every guest feel welcome, relaxed, and pampered, and we strive to do everything possible to make every experience unforgettable.
Our Mission
Our mission is to provide exceptional service, exceptional care, and high-quality products to our clients. We strive to create a warm, welcoming, and relaxing environment that makes every guest feel at home. We are committed to excellence and are dedicated to continually improving our services and products to meet the evolving needs of our clients.
Our Promise
At City Looks by Visage, we promise to always put our clients first. We promise to listen, to understand, and to deliver exceptional service that exceeds our clients' expectations. We promise to be knowledgeable, professional, and courteous, and to always strive to do better.
Common Issues
The Visage location seems to have had several issues with laser treatments, with one reviewer experiencing dark spots on their skin after treatment and another having poor results with hair growth. Additionally, there were concerns about communication and customer service, with several reviewers feeling dismissed or not supported by staff.
Service Providers
The quality of service providers varied widely, with some reviewers having excellent experiences with stylists like Kara and Brooke, while others had negative experiences with technicians and hairdressers.
Hair Services
Hair services seemed to be a mixed bag, with some reviewers having good experiences with haircuts, coloring, and balayage, while others had disappointing or even disastrous experiences.
Wig Services
However, the wig facility at Visage received rave reviews, with several reviewers praising the expertise and compassion of staff members Deb and Nicole.
Overall Experience
Despite some positive reviews, the overall experience at Visage seemed to be marred by inconsistent service and poor communication.
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