Business Details
14 Years
experience
Emergency
services
Trusted IT Support & Managed Services in North York
At Onyx Cloud It, we are a dedicated team of IT professionals committed to addressing the technological challenges faced by growing businesses. Our approach integrates cutting-edge technology with personalized solutions to prevent network disruptions and enhance employee productivity. With over a decade of experience, we position ourselves as strategic partners rather than conventional IT providers, offering tailored services across industries such as healthcare, manufacturing, and finance. Our expertise spans managed IT services, disaster recovery, and cloud solutions, ensuring comprehensive support for businesses seeking reliable IT infrastructure. We prioritize proactive maintenance, robust cybersecurity measures, and transparent communication to build long-term trust.Our team of certified engineers and consultants delivers customized strategies, from technical roadmaps to 24/7 monitoring, ensuring clients remain competitive in a rapidly evolving digital landscape. By combining hybrid cloud backups with on-site recovery capabilities, we minimize downtime and safeguard critical data. Our commitment to client-centric service is reflected in our rapid response times, personalized consultations, and a track record of resolving complex IT challenges efficiently. As a North York-based provider, we serve businesses across Toronto and the Greater Toronto Area, offering both remote and on-site support to meet diverse operational needs.
Services
Managed IT Services
IT Consulting
Disaster Recovery
Remote IT Support
Microsoft Office 365
Cybersecurity
Cloud Services
Data Backup
Technical Support
Computer Consulting
Details
- Year established: 2012
Highlights and features
- We offer cost-effective IT solutions tailored to your business needs.
- Our team provides 24/7 monitoring and rapid response capabilities.
- We implement hybrid cloud and local backup systems for redundancy.
- Our engineers hold certifications in cybersecurity and cloud technologies.
- We guarantee personalized service with a deep understanding of local markets.
What people say
Prompt to respond
Excellent quality
Data recovery expertise
Trusted over 12 years
Work of excellent quality
Services
Managed IT Services
Our Managed IT Services provide continuous monitoring, proactive maintenance, and cybersecurity protection for businesses. We handle infrastructure management, vendor coordination, and technical roadmaps to minimize downtime. Clients benefit from unlimited support and industry-leading service level agreements.
Disaster Recovery
Disaster Recovery solutions combine hybrid cloud backups with on-site recovery for critical data protection. We use CloudBerry technology to ensure near-zero downtime during data loss events. Services include 24/7 monitoring, encryption, and emergency storage device repairs for Toronto-based businesses.
IT Consulting
IT Consulting services help businesses develop technical roadmaps and optimize technology investments. Our experts provide infrastructure planning, budgeting, and compliance audits. We focus on aligning IT strategies with long-term business goals through customized solutions.
Remote IT Support
Remote IT Support offers secure, real-time troubleshooting for computer and network issues. Our technicians resolve 99% of problems remotely through encrypted portals. Services include software updates, incident management, and 24/7 helpdesk access for Toronto-area businesses.
Microsoft Office 365
Microsoft Office 365 implementation includes cloud migration, app management, and collaboration tools. We provide SharePoint integration, secure email solutions, and remote access to files. Businesses gain productivity features like video conferencing and cross-device compatibility.
People
Amir Peracha
CEO
Amir Peracha has 25 years of IT experience specializing in cybersecurity. He leads Onyx Cloud It's technical strategies and has served Toronto businesses for over a decade, focusing on data protection and infrastructure resilience.
Savannah Roach
Account Manager
Savannah Roach specializes in disaster recovery planning with two years of IT experience. She helps clients implement security awareness programs and backup solutions tailored to their operational needs.
May Siddiqi
Operations Manager
May Siddiqi brings 10 years of IT experience in business management. She oversees daily operations and ensures service delivery aligns with client requirements across multiple industries.
Hannah Joy Cruz
Business Development
Hannah Joy Cruz has one year of technical sales experience. She connects businesses with IT solutions that address their specific growth challenges and technology gaps.
Abdul Nasir Jamal
System Admin
Abdul Nasir Jamal specializes in cybersecurity with five years of IT experience. He manages network security protocols and implements protective measures for client systems.
Questions
What industries do you serve?
We work with healthcare, manufacturing, finance, non-profits, and other sectors requiring IT support.
Do you offer 24/7 emergency support?
Yes, our disaster recovery and remote support teams are available 24/7 for urgent issues.
How do you handle data backups?
We use hybrid cloud and local backups with CloudBerry technology for maximum redundancy.
Can you help with Microsoft Office 365 migration?
Yes, we provide full implementation, migration, and management of Office 365 solutions.
Are your services available outside Toronto?
We primarily serve Toronto, North York, Scarborough, and the GTA for on-site support.
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