Business Details
18 Years
experience
Emergency
services
Award-Winning Managed IT Services in Toronto
Manawa Networks has been delivering award-winning managed IT services in Toronto since 2008, combining 15+ years of industry expertise with a client-centric approach. Our team of certified professionals specializes in proactive IT management, enterprise-grade cybersecurity, and rapid issue resolution with an average response time of 15 minutes. We offer 24/7/365 network monitoring, advanced threat protection, and tailored IT consulting services to help businesses optimize their technology infrastructure. Our Full Coverage Fixed-Fee plans provide predictable costs while reducing recurring IT issues by over 50% within the first year.With a 90-day money-back guarantee and a proven track record of serving clients like Yorkshire Valley Group and Canadian Venture Capital Association, we prioritize transparency, reliability, and measurable results. Our co-managed IT solutions seamlessly integrate with existing teams, offering scalable support for businesses of all sizes. Recognized among the world's top 500 MSPs, we combine cutting-edge technology with personalized service to ensure business continuity and long-term growth.
Services
Managed IT Services
Cybersecurity
IT Helpdesk
Network Support
Cloud Services
Disaster Recovery
IT Consulting
Business Continuity
Remote Support
On-Site Support
Details
- Year established: 2008
Highlights and features
- 15+ years of industry expertise in Toronto's IT sector
- 15-minute average issue resolution time for technical support
- 24/7/365 network monitoring with advanced security suite
- Full Coverage Fixed-Fee plans for predictable IT costs
- Co-managed IT solutions integrating with existing teams
Associations and certifications
- ISO 27001
- CyberSecure Canada
- CIS
- NIST
What people say
Fantastic service
Lightning-fast response
Expertise shone
Lifesaver for sure
Rockstars team
Services
Managed IT Services
Our managed IT services provide comprehensive technology oversight with proactive monitoring and maintenance. Businesses benefit from reduced downtime through 24/7 network surveillance and rapid issue resolution. Expert technicians implement customized solutions that align with organizational goals while maintaining compliance with international standards like ISO 27001. This service ensures optimal system performance and long-term IT strategy development.
Cybersecurity
Advanced cybersecurity solutions protect against evolving digital threats through continuous monitoring and threat detection. Our certified professionals deploy enterprise-grade security measures including firewall configuration, email encryption, and real-time intrusion prevention. Regular vulnerability assessments and staff training programs create multi-layered defense systems that meet CyberSecure Canada requirements while maintaining business continuity.
IT Helpdesk
24/7 IT helpdesk services deliver immediate assistance for hardware, software, and network issues. Certified technicians provide remote and on-site support with an average response time of 15 minutes. The service includes hardware implementation, cloud environment management, and VoIP communication solutions that minimize operational disruptions for Toronto businesses.
Business Continuity
Customized business continuity plans ensure operational resilience during unexpected disruptions. Our solutions feature automated data backups, real-time monitoring, and cross-platform migration capabilities. The service maintains 99.9% system availability through proactive maintenance and rapid recovery protocols that protect critical business operations.
IT Consulting
Executive-level IT consulting services provide strategic technology roadmaps for business growth. Virtual CIOs conduct comprehensive assessments to develop long-term infrastructure plans. The service includes technology investment analysis, operational efficiency improvements, and future-proofing strategies that align with evolving industry requirements and business objectives.
People
Matthew Held
Co-Founder & CEO
Over 15 years of IT industry leadership experience, specializing in strategic direction and business development for managed service providers. Focuses on enterprise-level IT solutions for SMEs.
Lena Glazunova
Director of Operations
Manages operational efficiency and service delivery processes with extensive experience in scaling IT service operations for growing businesses.
Shane Scott
Technology Consultant
Provides expert technology consulting services with specialization in IT infrastructure optimization and cybersecurity strategy development for Toronto businesses.
Jeanne-Marie Dajao
Chief Accountant
Manages financial operations and accounting processes with focus on cost-effective IT service delivery models and budget optimization strategies.
Julia Kolter
Service Coordinator
Coordinates client service delivery with emphasis on rapid response times and customer satisfaction metrics across managed IT service engagements.
Questions
What IT services does Manawa offer in Toronto?
We provide managed IT services, cybersecurity, IT helpdesk, network support, cloud solutions, disaster recovery, business continuity planning, and strategic IT consulting tailored to Toronto businesses.
How quickly does Manawa respond to IT issues?
Our average response time is 15 minutes with 24/7/365 support availability for both remote and on-site assistance in Toronto.
What cybersecurity protections are included?
We offer 24/7 network monitoring, threat detection, firewall configuration, email encryption, vulnerability assessments, and staff training aligned with ISO 27001 and CyberSecure Canada standards.
Do you offer fixed-price IT service plans?
Yes, our Full Coverage Fixed-Fee plans provide predictable monthly costs with comprehensive IT management, including proactive maintenance and unlimited support.
Can you support existing IT teams?
Our Point of Contact (PoC) option augments internal IT departments with expert escalation resources and specialized technical support when needed.
What service guarantees do you provide?
We offer a 90-day money-back guarantee and guarantee 50% reduction in reactive IT issues within the first year of service.
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