Watching our clients' dreams take shape.
At Hanley Mortgage Group, we pride ourselves on being a team of elite mortgage brokers and agents with years of experience, knowledge, and expertise in the Mortgage and Financial Industry. Our ultimate goal is to ensure that we obtain the best mortgage strategy available that fits your life, while maintaining our fast, professional, and courteous personal service.
Our Promise
Watching our clients' dreams take shape is an integral part of what we do. Sometimes it's straightforward, and sometimes it's like pulling rabbits out of hats. But with our vast store of experience and our unrivalled network of contacts, we can achieve almost anything. From our lenders, you'll get low rates, fast turnaround, and a flexibility to make things work. From our staff, you'll get the answers you need - no matter how technical or complex. And from me, you'll get a simple promise: the best mortgage for you, and a laser focus on getting it done right.
Our Specialties
We offer a range of specialties to cater to our clients' diverse needs. Our experts have extensive experience in working with:
- First-Time Home Buyers: Buying your first home is a big financial decision and can be an overwhelming process. But with Hanley and Team, you won't be doing it alone. You'll have a whole mortgage team working with you to help you achieve your dream.
- Out of Country Mortgages: Foreign ownership brings a unique set of intricacies and challenges. At Hanley Mortgage Group, we have a whole world of experience to help non-resident buyers finance a property in Canada.
- Self-Employed: As entrepreneurs, our brokers offer a unique understanding of the challenges involved in applying for a mortgage if you are self-employed. Our brokers and agents have the knowledge to guide you through this process.
- New to Canada: In a new country, nothing says you've arrived like a new home. Our team has access to innovative programmes offered to single families.
Customer Experiences
We take pride in exceeding our clients' expectations. Here's what some of our satisfied clients have to say:
- "Thank you so much for your time and hard work. Trust me when I say, it doesn't go unnoticed. You guys made, what could have been a stressful situation, less stressful and for that, we are grateful." - Jonathon and Sue
- "You went beyond our expectations on all fronts! You were able to quickly (and in simple terms) help us understand what rates we would have access to, and what terms and conditions we could expect." - Corey and Tara
Contact Us
44 Charles St W, Toronto, ON
Phone: (416) 323-0535
Fax: (416) 323-0744
Overall Experience
Reviewers rave about their experience with Hanley Mortgage Group, praising the team's professionalism, communication, and expertise. They appreciate being kept informed throughout the process and receiving guidance from knowledgeable staff. The team's ability to secure great mortgage rates and navigate complex situations has earned them a high reputation among clients.
Key Strengths
The team's exceptional customer service is highlighted as a major strength, with reviewers praising their attentiveness, efficiency, and willingness to explain complex information in a clear manner. They appreciate the quick response times and thorough communication, which helps to alleviate stress and make the mortgage process more manageable.
Common Themes
Many reviewers emphasize the importance of working with a knowledgeable and experienced team, citing the staff's expertise in navigating complex situations and securing favorable mortgage rates. They also appreciate the team's ability to tailor their approach to individual clients' needs, providing personalized service that exceeds expectations.
The One Negative Review
In stark contrast, one reviewer shares a disappointing experience with the group, expressing frustration with the service received upon their first mortgage renewal. They explicitly state their intention not to renew with the group again, citing poor service as the reason.
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