Who We Are
At Super Shine Janitorial Services Limited, we take pride in being one of the most trusted and reliable providers of janitorial and related services in Ontario. With over 36 years of experience, we have established ourselves as a leader in the industry, serving 21 cities across Ontario, cleaning over 15 million square feet of area nightly. Our commitment to excellence has earned us recognition in various sectors, including office complexes, condominium residences, shopping centers, nursing homes, schools, apartment buildings, universities, and computer operation centers.
Our Philosophy
Our philosophy is built on the foundation of providing exceptional service, ensuring a safe and healthy environment for our clients and their customers. We believe that our employees are our greatest asset, and therefore, we invest heavily in their training and development. Our highly motivated and trained management team is dedicated to ensuring that our services meet or exceed our clients' expectations.
Our Services
We offer a range of services to cater to the diverse needs of our clients. Our services include:
Retail
Our approach to retail space and shopping centers is unique. We understand the importance of maintaining a clean and welcoming environment for customers. Our team is dedicated to providing a high level of service, ensuring that your store or shopping center is always clean and well-maintained.
Commercial
With extensive experience in commercial and institutional housekeeping, we have the expertise to cater to the specific needs of your business. Our team is trained to provide exceptional service, ensuring that your office or facility is always clean and well-maintained.
Industrial
Our representatives work closely with our industrial clients to understand their specific needs and provide customized solutions. We take pride in our ability to adapt to the unique challenges of industrial cleaning, ensuring that your facility is always clean, safe, and well-maintained.
Building Maintenance
Our building maintenance services are designed to keep your facility in top condition. From routine cleaning to specialized services like carpet cleaning and floor polishing, we have the expertise to ensure that your building looks its best.
Operation Plan
Our operation plan is designed to ensure that our services are delivered to the highest standard. Our team is trained to follow a rigorous cleaning schedule, ensuring that your facility is always clean and well-maintained.
Recruitment
We believe in hiring the best people for the job. Our recruitment process is designed to attract and retain top talent, ensuring that our employees are dedicated, motivated, and committed to providing exceptional service.
Training Programs
At Super Shine Janitorial Services Limited, we believe that continuous training is essential to delivering exceptional service. Our training programs are designed to ensure that our employees are equipped with the latest skills and knowledge, enabling them to provide the highest level of service.
Quality Assurance
We are committed to delivering exceptional service and ensuring that our clients are satisfied with our services. Our quality assurance program is designed to ensure that our services meet or exceed our clients' expectations.
Company Performance and Reputation
Supershine Cleaning Services has received a mix of positive and negative reviews. The company has been in the industry for over 40 years, leading to a reputation for providing commercial and industrial cleaning services. Some reviewers have praised the company's quality of work, reasonable prices, and good communication. On the other hand, several reviewers have expressed negative experiences, describing the company as unprofessional, rude, and dishonest.
Complaints and Criticisms
Several reviewers have reported issues with the company's treatment of employees, including late or missed paychecks, unfair labor practices, and poor working conditions. Some reviewers have reported being forced to work as subcontractors for low wages, being pushed to work long hours without proper supplies, and being threatened with being fired if they take time off to be sick. These issues have led to a lack of trust and respect among employees and may impact the company's reputation.
Positive Comments
Despite the negative feedback, some reviewers have praised the company's positive aspects. These include having reasonable prices, good quality services, and being willing to go the extra mile to ensure client satisfaction.
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