Welcome to Mackay Insurance, your trusted insurance broker in Belleville and Napanee! For over 45 years, our family-run business has proudly served the Quinte region, providing personalized insurance solutions to meet the unique needs of our clients.
WHO WE ARE
Mackay Insurance is a team of experienced and dedicated insurance professionals with over 200 years of combined brokerage experience. We are committed to providing you with personalized attention, clear explanations, and customized insurance plans that are designed to fit your individual needs and budget.
WHAT WE OFFER
We offer a comprehensive range of insurance products to protect you and your loved ones against life's unexpected moments. Our products include:
- Auto insurance: Comprehensive coverage for all types of vehicles, including cars, motorcycles, and boats.
- Home insurance: Protection against damage to your home from various perils.
- Life insurance: Secure your family's financial future in case of your sudden passing.
- Business insurance: Customized coverage for your unique business needs, including commercial insurance, contractors insurance, and professional liability insurance.
OUR PROMISE
At Mackay Insurance, we stand by our commitment to providing:
- Personalized attention: We take the time to understand your individual needs and risk profile.
- Competitive prices: We compare quotes from multiple insurance carriers to find you the most affordable coverage.
- Quality service: Our experienced brokers are dedicated to providing you with exceptional customer service throughout the entire process.
OUR VALUES
Our core values guide everything we do:
- Integrity: We operate with honesty and transparency, always acting in your best interests.
- Service: We are committed to providing personalized and efficient service that exceeds your expectations.
- Efficiency: We work diligently to process your claims and ensure your coverage is seamless.
CONTACT US TODAY
Don't wait until you need insurance to ensure you have the right coverage. Contact Mackay Insurance today and let our experienced brokers help you find a customized insurance plan that meets your unique needs. We look forward to building a lasting relationship with you and protecting what matters most.
Overall Experience
The overall experience with Mackay Insurance is overwhelmingly positive, with clients praising the professionalism, responsiveness, and timely service of the team.
Key Strengths
- Personalized Service: Many clients appreciated the personal touch and support they received from the team, particularly from Bruce Mackay, Don Kuntze, and Wendy, who were mentioned by name.
- Knowledgeable and Caring: The team was commended for their knowledge and caring attitude, making clients feel supported and cared for during claims and renewals.
- Competency and Honesty: Mackay Insurance was praised for their competency and honesty, with some clients commenting on how they were advised to stay with their current provider if it was a better deal.
What Sets Them Apart
- Proactive Approach: The team was commended for their proactive approach, checking in with clients to ensure they were getting the best rates possible and making adjustments as needed.
- Human Touch: Clients appreciated the human touch and personal connection they felt with the team, which set them apart from faceless online insurance companies.
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