Care as Unique as Your Smile
At Refine Orthodontics, we believe that every smile is unique and deserves personalized care. Our team of experienced orthodontists and orthodontic assistants are dedicated to providing premier orthodontic care to patients of all ages.
Our Mission
Our mission is to deliver "Care as Unique as Your Smile." We strive to create a warm, welcoming, and informative environment where our patients feel at ease and confident in their orthodontic journey. We believe that every patient deserves a customized treatment plan tailored to their individual needs, goals, and lifestyle.
Our Services
Our office offers a wide range of orthodontic services, including:
- Clear and conventional metal braces for children, teens, and adults
- Invisalign clear aligners
- Incognito lingual braces
- Damon self-ligating brackets
- AcceleDent Aura accelerated appliance treatment
- Surgical orthodontics and dentofacial orthopedics
- Early orthodontic treatment
- iTero digital impression system
- Orthodontic retention
Our Team
Our team is comprised of highly trained and experienced professionals who are passionate about delivering exceptional orthodontic care. Meet our team members here:
- Dr. Julia Ng, Orthodontist
- Gisela, Team Lead
- Sharon, Treatment Coordinator & Certified Orthodontic Clinical Assistant
- Suzie, Financial Coordinator
- Alex, Lab Technician
What Sets Us Apart
At Refine Orthodontics, we understand that every patient is unique, and we approach each case with a personalized touch. We take the time to listen to our patients' concerns, goals, and lifestyle, and develop a customized treatment plan tailored to their individual needs.
Patient-Centered Approach
We believe that patient care is our top priority. Our team is committed to providing a warm, welcoming, and informative environment where our patients feel comfortable and confident in their orthodontic journey.
Complimentary Consultation
We offer complimentary consultations to new patients. Our consultations are designed to answer your questions, address your concerns, and provide a personalized treatment plan tailored to your individual needs.
Exceptional Patient Care
The majority of reviewers at Refine Orthodontics have had a positive experience with the practice. They praise the team for providing excellent care and support throughout their orthodontic treatment. The facility is modern and well-maintained, which adds to the overall positive experience. Patients have reported that the team is always punctual with appointments, making the process smooth and efficient.
Personalized Treatment and Attention to Detail
Reviewers have highlighted the exceptional care they received from the staff, who are personable and welcoming. Dr. Ng and the team are described as being informative and communicative throughout the treatment process. Patients feel at ease and are reassured by the team's attention to detail and ability to address any concerns or questions they may have.
Exceptional Results
Patients have reported being thrilled with the results of their orthodontic treatment, with some even stating that they are "more than satisfied" or "couldn't be happier". The team's expertise, customer service, and commitment to patient care have all contributed to the positive experiences.
Staff and Facilities
The staff at Refine Orthodontics are described as being EXTREMELY friendly, with many reviewers singling out specific staff members for their exceptional service. The facility is clean and well-run, with patients appreciating the effort taken to maintain a modern and welcoming environment.
Conclusion
Overall, Refine Orthodontics has received glowing reviews from satisfied patients. The practice's commitment to exceptional patient care, personalized treatment, and attention to detail has resulted in a high level of patient satisfaction and loyalty.
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