Compassionate Care for Your Furry Friend
Our Vision & Mission
Mountain Road Animal Hospital stands as a trusted partner for pet owners in Moncton and surrounding areas. Our experienced team of professionals is dedicated to providing compassionate care and the highest quality medical, surgical and dental care for your furry friends. We value open communication, accurate diagnostics, and client education to empower you as a pet owner. We believe in fostering a lasting bond between you and your beloved companion.
Compassionate Care & Personalized Attention
At Mountain Road Animal Hospital, we understand that your pet is a cherished member of your family. We treat every patient with empathy, understanding, and respect. Our team genuinely cares about your pet's well-being and works tirelessly to create a positive and comfortable experience for both you and your pet during every visit.
Comprehensive Services & Expertise
We offer a wide array of comprehensive services to cater to the diverse needs of our furry patients. These include:
**Veterinary Care
- Routine vaccinations and parasite prevention
- Comprehensive health assessments and diagnostics
- Medical treatment for common ailments and injuries
- Surgical procedures and dentistry
- Pet acupuncture and therapeutic laser therapy for chronic conditions
Specialized Services
- Pet boarding and daycare (coming soon)
- Pet nutrition and diet consultations
- Behavior and training advice
- Specialized care for senior pets
Client-Focused Approach
We strongly believe in open communication and client education. Our friendly and experienced staff will take the time to explain procedures, answer your questions, and provide clear instructions. We encourage you to actively participate in your pet's healthcare journey.
Experience & Expertise
Our team is comprised of highly skilled and passionate professionals who stay at the forefront of veterinary medicine. We are proud to be an American Animal Hospital Association (AAHA) accredited hospital, reflecting our commitment to providing the highest quality care and adhering to the highest industry standards.
Overwhelmingly Positive Experiences
Most reviewers had an overwhelmingly positive experience with the veterinary clinic, praising the exceptional care provided to their pets. They appreciated the patience, skill, and dedication of the veterinarians and veterinary assistants, who went above and beyond to ensure their pets received the best possible care.
Praise for Specific Staff Members
Several reviewers singled out specific staff members, such as Erin, the veterinarian assistant, and Lisa, for their gentle, loving, and attentive care towards their pets. Others praised the veterinary technicians and doctors for their professionalism, kindness, and straightforward communication.
Emergency Care and Support
Some reviewers appreciated the clinic's prompt response to emergency situations, such as surgery and end-of-life care, and the compassion shown by the staff during these difficult times.
Negative Experiences
However, two reviewers had negative experiences, citing poor communication, lack of answers to their questions, and feeling that the clinic was only interested in making money. One reviewer was unhappy with the receptionist's attitude and the clinic's mistakes, such as cutting their cat's arm open during a procedure.
Facilities and Prices
The clinic's facilities were described as clean, and the prices were considered fair by most reviewers.
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