Transforming Smiles, Enriching Lives
A Team of Experienced Professionals Committed to Your Oral Health
City Orthodontics & Pediatric Dentistry is a leading dental practice in Edmonton and Spruce Grove, Alberta. Our team of experienced orthodontists and pediatric dentists are dedicated to providing comprehensive and compassionate care for patients of all ages. We prioritize creating a welcoming and comfortable environment where patients feel at ease and receive personalized attention.
Our Expertise
We offer a comprehensive range of dental services, specializing in:
Orthodontics
- Traditional metal braces
- Clear braces
- Invisalign aligners
- Orthodontic consultations and treatment plans
Pediatric Dentistry
- Comprehensive dental care for children from infancy through adolescence
- Routine checkups and preventive treatment
- Management of dental anxieties in children
- Special needs dentistry
Our Passion
We believe that everyone deserves a healthy and beautiful smile. Our dedicated specialists are committed to working with you to achieve your unique dental goals. We take the time to understand your concerns, answer your questions, and provide personalized treatment recommendations.
Our Commitment
- Convenience: With 5 conveniently located offices and online booking options, getting the care you need is easier than ever.
- Accessibility: We offer direct billing for many insurance plans, making dental care more affordable for you.
- Comfort: From gaming stations and TVs in our waiting rooms to child-friendly play areas, we strive to make your experience comfortable and enjoyable.
More Than Just Treatment
We understand that dental care can be stressful and intimidating for some people. Our team is committed to fostering open communication, building trust, and providing personalized explanations of your treatment options. We believe in empowering our patients by providing clear information and guidance throughout the process.
Join us on your journey towards a healthier and more confident smile!
Overall Experience
The reviews of City Orthodontics are mixed, with some parents expressing high satisfaction with the care their children received, while others had negative experiences with the clinic's customer service, billing, and treatment.
Positive Experiences
Some parents praised the clinic's professionalism, organization, and care for their children's oral health. Dr. James Lipon and Dr. Caldwell were specifically mentioned as being friendly, caring, and good with kids. The facility was also described as clean and well-maintained.
Negative Experiences
However, several parents had negative experiences with the clinic's customer service, billing, and treatment. Some common issues included poor communication, lack of follow-up, and issues with insurance coverage. Some parents also reported feeling overcharged for services and experiencing delays with appointments.
Specific Concerns
Some specific concerns raised by parents included the clinic's handling of financial transactions, including deposits and refunds. There were also concerns about the quality of care provided, including instances of rough treatment and mistakes during procedures.
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