Smile with Confidence, Health, and Happiness
At Acu Dental & Orthodontics, we are committed to providing comprehensive, personalized dental care to residents of Burnaby and the surrounding areas. Our team of experienced dentists and orthodontists offer a wide range of services to address all your oral health needs, from routine checkups to advanced cosmetic procedures.
Our Vision
We believe in empowering our patients to achieve healthy smiles for life. Our practice is dedicated to providing compassionate, patient-centered care while utilizing the latest technology and advancements in dentistry.
General Dentistry
- Comprehensive exams and diagnoses
- Preventive care and oral hygiene education
- Composite fillings and tooth restorations
- Dental implants and bridges
- Tooth extractions
- Sedation dentistry for anxiety-free treatment
Orthodontics
- Invisalign braces for adult and adolescent patients
- Traditional braces
- Bite correction and alignment
- Oral appliance therapy
- Cosmetic orthodontics to improve aesthetics
Additional Services
- Cosmetic dentistry including veneers and teeth whitening
- Denture fabrication and repair
- Dental technology and digital imaging
- Emergency dental care
Our Expertise & Philosophy
Our team of experienced dentists and orthodontists are highly skilled in various dental disciplines. We prioritize a gentle approach to treatment, understanding the importance of minimizing discomfort and anxiety for our patients. We take the time to explain procedures, answer questions, and involve you in every step of the process.
Why Choose Acu Dental & Orthodontics?
- Comprehensive range of services under one roof
- Experienced and compassionate dentists and orthodontists
- Patient-centered care with a focus on prevention and education
- Advanced technology and equipment
- Convenient location with easy access
Contact us today to schedule a consultation and discover the healthy, confident smile you deserve!
Poor Experience with Dental Clinic
Charges and Billing Issues
Several reviewers expressed frustration with the clinic's billing practices, citing unexpected charges and a lack of transparency. One reviewer was charged an additional $195 for an emergency visit to fix a mistake made by the clinic, while another reviewer was upset about being billed for unnecessary procedures.
Lack of Accountability and Empathy
Reviewers felt that the clinic's staff, including the orthodontist and front desk, lacked empathy and accountability. They reported feeling dismissed and ignored when expressing concerns about their treatment, leading to negative outcomes such as bad bites, gum recession, and chipped teeth.
Pain and Discomfort
Multiple reviewers experienced pain and discomfort due to the clinic's mistakes, including loose wires, excess cement, and poorly performed root canals. They reported feeling frustrated and unhappy with the clinic's response to their concerns.
Positive Exception
One reviewer had a positive experience with the clinic, praising the staff for their help in getting a same-day appointment to fix a retainer.
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