At Apex Business Machines, we pride ourselves on being a one-stop resource for business machine repair, supplies, and support. With over 15 years of experience, our family-owned and operated business has built a reputation for delivering top-notch results and providing excellent customer service.
Our Services
As a premier business machine repair and replacement facility, we offer a wide range of services to meet the needs of our customers. From repair and replacement of fax machines and printers to supplying toner and ink cartridges, we have everything you need to get your office running smoothly. Our team of certified technicians and friendly salespeople are dedicated to providing you with the best possible service.
Expertise
At Apex Business Machines, we specialize in POS systems for retail stores, restaurants, and pubs. We understand the importance of having a reliable and efficient point-of-sale system and are committed to providing you with the best possible solution.
First-Class Service
We are committed to providing excellent service in our shop as well as on-site for our customers. Our technical expertise and outstanding personal attention ensure that you receive the highest level of professional repairs. We take pride in our knowledgeable staff, which includes certified technicians who are always up-to-date with the latest technologies and innovations.
Smaller Shop with a Personalized Approach
As a small local business, we can provide excellent service with low prices compared to larger companies. We understand that each customer is unique and deserves a personalized approach. Our decisions are made in our office, so when you need service or technical support, you can come straight to the manager or technicians instead of playing phone tag or waiting games.
Quick Response Time
We understand that emergencies can happen at any time. That's why we guarantee a response time within 24 hours. Otherwise, our technicians will book appointments with you for the exact time. In case of emergency, we will respond within 4 working hours. We also provide machines on-loan to our customers while their own machines are being disassembled and waiting for parts.
Our Specialties
At Apex Business Machines, our specialties include but are not limited to:
- Affordable sales
- Rush service
- 24-Hour return service
- Free pick-up and delivery in the Edmonton area
- Problem solvers
- Expert advice
- Toner cartridges
- Need ink? We got it!
- Never run dry photocopiers
Get in Touch
If you have any queries or require assistance with your business machines, feel free to contact us today!
Overall Experience
The majority of customers have had an excellent experience with Apex Business Machines, praising the company's timely and reasonable services, friendly owners, and commitment to customer satisfaction.
Positive Aspects
Reasonable Prices
Many customers have commented on the reasonable prices of Apex Business Machines' services and products, including ink cartridges and toner prices.
Friendly and Professional Service
The owners of Apex Business Machines have been consistently praised for their friendly and professional service, with many customers appreciating their updates throughout the repair process.
Quick Response Time
Several customers have mentioned the quick response time of Apex Business Machines, which has helped them to minimize downtime and get their equipment up and running again quickly.
Negative Experiences
Repair Issues
One customer had a negative experience with Apex Business Machines, citing issues with the repair of their Xerox Phaser 6600 printer, which required multiple returns and ultimately was not satisfactorily resolved.
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