Your Insurance Solution for a Brighter Tomorrow
Adams Insurance is a family-owned ICBC Autoplan insurance office located in South Vancouver. Founded in 1964 by Frank Adams, the agency is now owned by his four sons: John, Robert, Stuart, and Stephen. John Adams, still actively involved at the Champlain office, leads a team of friendly and knowledgeable staff.
Our Beginnings and Values
Frank Adams, a decorated pilot and successful businessman, established Adams Insurance in 1964. Driven by a desire to provide personalized and reliable insurance solutions to the Lower Mainland community, he built the business from the ground up. Today, we uphold these values:
- Integrity: We prioritize honesty, transparency, and fairness in all our interactions.
- Customer Focus: We are dedicated to understanding your unique needs and providing solutions tailored to your situation.
- Community Involvement: We actively support local initiatives and believe in giving back to the community we serve.
The Adams Insurance Difference
Our team of experienced brokers has a deep understanding of the complexities of ICBC Autoplan coverage and related regulations. We will work closely with you to:
- Review your individual needs and goals to determine the best possible coverage for your unique situation.
- Compare different options and explain the benefits of each plan clearly.
- Advocate for you in the event of a claim.
- Provide ongoing support and guidance throughout your insurance journey.
Our Services and Expertise
We offer a comprehensive range of insurance products and services, including:
- ICBC Autoplan coverage review and optimization
- Personal insurance planning
- Risk management assessments
- Claims support and advocacy
- Continuation of coverage options
Our Commitment to You
At Adams Insurance, we are committed to providing our clients with exceptional service, tailored insurance solutions, and personalized attention. We are confident that our expertise, experience, and dedication will make a difference in your insurance journey.
Overall Experience
The overall experience of customers with Adams Insurance is overwhelmingly positive. Many customers have praised the quick and efficient service, with some even mentioning specific employees who went above and beyond to provide excellent customer service.
Customer Service
The customer service at Adams Insurance is a major strength, with many customers praising the friendly and helpful staff. Some customers have even mentioned specific employees, such as Adrian, Sophie, Teresa, and Wendy, who have provided exceptional service. The staff is knowledgeable, professional, and efficient, making the insurance process easy and smooth.
Insurance Process
The insurance process at Adams Insurance is also highly praised. Many customers have mentioned how easy and efficient the process is, with some even mentioning how the staff helped them navigate complex ICBC red tape. The staff is also proactive, with some customers receiving reminders when it's time to renew their insurance.
Staff
The staff at Adams Insurance is a major asset, with many customers praising their knowledge, professionalism, and efficiency. Some employees, such as Teresa and Adrian, have been mentioned specifically for their exceptional service.
Negative Experience
One customer had a negative experience, mentioning that the employee they dealt with did not know how to change their plates and seemed to be passing on the responsibility to the customer.
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