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Our Story
At Civilian Screen Printing, our journey began in the basement of our university student house in 2007. We were printing local band merchandise and our own clothing brand, ARC, to get our hands dirty and absolutely loved it. We started Civilian because, at that time, we couldn't get the quality we wanted for our own clothing from anyone in the industry. So, we established our first brick-and-mortar store on Duke Street that year. In 2008, we brought the company to a spot on Queen Street, where we remained for six years until expanding into office space on Ahrens Street. After outgrowing that, we made the big move to Hurst in 2023 and added more equipment to expand our capacity and capabilities. We've been serious from the beginning about offering the best-quality screen printing, and we've invested in top-notch equipment to ensure that quality.
Our Team
Meet our team of talented individuals who are passionate about screen printing and customer service. Our team includes Curt Crossman, our Founder and CEO; Joe Zimmer, our Operations Manager; Brendan Petrie, our Production Manager and Screen Printer; Ben Wilson, our Art and Customer Service Representative; Cody Lorbetskie, our Screen Printer; Roan Bateman, our Screen Printer; Aura Ortega, our DTG/Embroidery and Social Media Specialist; Jake Dodge, our Assistant/Shop Hand; and Kyle Watt, our Shipping and Receiving/Embroidery Specialist.
Our Services
At Civilian Screen Printing, we offer a wide range of screen printing services, including screen printing, direct-to-garment printing, and additional services such as embroidery, applique, and paper and flatstock printing. We're committed to providing premium quality printing services in the Kitchener-Waterloo area for individuals and businesses.
Our History
Our journey began in 2007 when we started printing local band merchandise and our own clothing brand, ARC. We established our first brick-and-mortar store on Duke Street that year and then relocated to Queen Street in 2008. We later expanded into office space on Ahrens Street and eventually made the big move to Hurst in 2023.
Our Mission
Our mission is to be the region's go-to shop for everything merch and garment decoration and customization. We're committed to providing high-quality printing services and excellent customer service. We're constantly innovating and expanding our capabilities to stay ahead of the trends and meet the diverse needs of our customers.
Get a Quote
Ready to learn more about our services and get a quote? Contact us today to discuss your project and let us help you bring your ideas to life.
Excellent Customer Service
All reviewers praised the exceptional customer service provided by Civilian Screen Printing. They were described as kind, supportive, efficient, and professional throughout the entire process. The team, including Curt and Ben, were always available to answer questions and provide timely assistance.
Quality of Work
The quality of the printed materials was also highly commended. Reviewers were impressed with the final products, stating that they turned out perfect, exceeded expectations, and received many compliments.
Quick Turnaround Time
Many reviewers praised the quick turnaround time, with some orders being completed in just a few days. This was particularly impressive given the complexity of some orders and the short notice provided.
Personal Touch
Reviewers appreciated the personal touch provided by the team, including the ability to provide design guidance, accommodate special requests, and show compassion and understanding in their responses.
Convenience
The convenient location and ease of use of the website were also highlighted as positives.

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