Experience Excellence in Dental Care
Welcome to Uptown Family Dental, your trusted dental practice in New Westminster since 1971. We're proud to serve generations of patients in the New Westminster area, providing comprehensive dental care with a personalized approach.
Who We Are
Uptown Family Dental is a family-run practice dedicated to providing exceptional dental care for patients of all ages. Led by Dr. Hedy Lam, our experienced dentist, and a team of skilled and compassionate professionals, we approach every patient with empathy and understanding. We believe in open communication and shared decision-making to ensure your comfort and well-being throughout your dental journey.
Our Services
We offer a comprehensive range of services designed to meet all your dental needs, including:
Preventative Care
- Comprehensive dental exams and screenings
- Regular teeth cleanings
- Fluoride treatments
- Oral cancer screenings
Restorative Care
- Fillings and tooth restorations
- Crowns and bridges
- Root canal therapy
- Oral surgery (wisdom teeth extractions, etc.)
Cosmetic Care
- Teeth whitening
- Clear aligners
- Porcelain veneers
Our Commitment
At Uptown Family Dental, we prioritize your comfort and well-being. Our modern equipment and technology combined with our gentle approach ensure you receive exceptional dental care in a relaxing atmosphere. We also prioritize transparency and provide clear estimates before treatment, ensuring you are fully informed every step of the way.
Our Team
Get to know the friendly faces who will be welcoming you at Uptown Family Dental:
- Dr. Hedy Lam: Experienced dentist with a gentle touch and commitment to patient education.
- Laura and Angel: Skilled receptionists dedicated to providing exceptional customer service.
- MJ and Kendra: Experienced hygienists passionate about preventive care and oral health education.
- Nancy: Certified Dental Assistant dedicated to providing efficient support to Dr. Lam.
Exceptional Patient Experience
Uptown Family Dental boasts an impressive collection of reviews from satisfied patients, all of whom have had exceptional experiences with the practice. Starting with Dr. Lam and the staff, reviewers praise their kindness, professionalism, and attention to detail. The team takes the time to explain procedures, calm nerves, and ensure patients feel comfortable throughout their appointments.
Clear Communication and Understanding
Reviewers emphasize the importance of clear communication in their reviews. Dr. Lam and the team are described as gentle, patient-friendly, and willing to answer questions. The practice's staff is also credited with processing claims efficiently and making patients feel at ease.
Skilled Dentists and High-Quality Work
Patients rave about Dr. Lam's skills, citing her ability to tailor treatments to individual needs and provide exceptional results. Reviewers also praise the practice's attention to detail and commitment to high-quality work.
Friendly and Welcoming Environment
The office environment is consistently praised, with reviewers highlighting the welcoming nature of the staff and the comfortable atmosphere. Patients appreciate the practice's gentle approach to working with anxious patients and its willingness to accommodate special needs.
Inconsistent Scheduling
The only negative review mentions a misunderstanding regarding scheduling, which led to a delay in treatment. However, the reviewer praises Dr. Lam for taking the time to explain the situation and accommodating the patient's needs.
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