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Your Trusted 24/7 Taxi Service in Thunder Bay
Diamond Taxi has been Thunder Bay's trusted transportation provider for decades, combining cutting-edge technology with unwavering reliability. Our computerized dispatch system utilizes GPS tracking to ensure the closest vehicle reaches you promptly, while our automated callback service eliminates the need to wait outdoors. Through the Gata Hub app, customers can instantly hail rides and receive cost estimates, revolutionizing convenience in local transportation. We specialize in airport transfers, corporate accounts with discounted rates, and 24/7 services for special events, prioritizing safety and accessibility.

With wheelchair-accessible vehicles operating for 30 years - exceeding legislative requirements - we demonstrate long-standing commitment to inclusive service. Our fleet of fuel-efficient, meticulously maintained vehicles and knowledgeable drivers ensure efficient point-to-point transportation across Thunder Bay and surrounding areas. As Thunder Bay's only taxi company with a computerized dispatch system, we continue setting industry standards through technological innovation and customer-centric solutions.
Services
Airport Services Delivery Services Corporate Accounts Hourly Rentals Wheelchair Accessible Computerized Dispatch Callback Service
Highlights and features
  • We operate Thunder Bay's only computerized dispatch system with real-time GPS tracking
  • Our wheelchair-accessible fleet has exceeded accessibility requirements for 30 years
  • We offer instant ride booking through the Gata Hub mobile app with cost estimates
  • Our corporate accounts provide discounted transportation rates for businesses
  • We guarantee 24/7 availability with immediate callback notifications when vehicles arrive
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Services
Airport Services
Diamond Taxi provides reliable airport transportation to and from Thunder Bay International Airport. Our GPS-tracked vehicles ensure timely arrivals and departures, with experienced drivers familiar with optimal flight schedules and terminal navigation. Customers receive automated callback notifications when vehicles arrive, eliminating outdoor waiting.
Corporate Accounts
Our corporate account program offers businesses discounted transportation rates for employee and client transportation. Companies receive streamlined billing processes and dedicated account management, with customized solutions for regular transportation needs across Thunder Bay and surrounding areas.
Wheelchair Accessible
Diamond Taxi operates wheelchair-accessible vehicles that have exceeded legislative requirements for 30 years. Our specialized fleet includes vehicles equipped with ramps and securement systems, with drivers trained to assist passengers with mobility needs across all service areas.
Computerized Dispatch
Thunder Bay's only computerized dispatch system tracks all vehicles in real-time using GPS technology. This ensures the closest available vehicle reaches customers promptly, with automated callback notifications providing precise arrival times for enhanced convenience.
Gata Hub App
The Gata Hub mobile app enables instant ride requests with real-time vehicle tracking and cost estimates. Available on iOS and Android platforms, the app provides text notifications about driver arrival times and eliminates traditional phone calls for modern, streamlined taxi booking.
Questions
How do I book a taxi with Diamond Taxi?
Download the Gata Hub app for instant ride requests, or call our 24-hour dispatch at 807-622-6001. The app provides cost estimates and arrival notifications.
Do you offer wheelchair-accessible vehicles?
Yes, we maintain a fleet of wheelchair-accessible taxis that have exceeded accessibility requirements for 30 years. Specify your needs when booking.
What payment methods do you accept?
We accept major credit cards and cash payments. Corporate accounts receive invoicing options with discounted rates for regular business transportation needs.
Can businesses get discounted rates?
Yes, our corporate account program provides businesses with discounted transportation rates and streamlined billing. Apply online or contact our office for details.
How does the callback service work?
When your taxi approaches, our system automatically calls your phone to notify you. This lets you stay indoors until the vehicle arrives at your location.
What happens if I need to cancel a ride?
Call our dedicated cancellation line at 807-622-6235 as soon as possible. We recommend cancelling promptly to avoid potential late fees for dispatched vehicles.