At Pinewood Dental Care, our mission is to change attitudes and beliefs about dental care. We take the time to listen to each and every one of our patients and go above and beyond to create a dentist's office in which everyone feels relaxed and comfortable. Our team of dentists, dental hygienists, and dental assistants is committed to providing the best dental care possible. With over 15 years of experience in the Niagara Falls area, we have built a reputation for providing high-quality, patient-focused care.
Our Promise
At Pinewood Dental Care, patient care comes first. We understand that finding a new dentist in Niagara can be a difficult task, which is why we offer a wide range of dental services, including general and preventative dentistry, cosmetic dentistry, dental surgery, and more. Our team of specialists is dedicated to providing a unique combination of in-house expertise to meet your dental care needs in a dentist office you will love.
Meet Our Team
Our team of dentists, dental hygienists, and dental assistants is committed to providing the best dental care possible. With a focus on patient care and exceptional service, we strive to create a relaxed and comfortable environment for every patient. Our team is comprised of:
- Dr. Ravi Sharma, General Dentist and Founder
- Dr. So, General Dentist and Specialist in Oral Surgery
- Dr. Reiss, General Dentist and Specialist in Root Canal Treatment
- Dr. Ghatak, Pediatric Dentist
- Dr. Hassanali, Periodontist
- Dr. Brent Appel, General Dentist
- Dr. H Thind, General Dentist
- Olga, Dental Assistant
- Marta, Dental Assistant
- Juliette, Dental Assistant
- Kristen, Dental Assistant
- Caitlyn, Dental Hygienist RDH
- Aga, Dental Hygienist RDH
- Anika, Dental Hygienist RDH
- Leah, Dental Hygienist RDH
- Jaden, Dental Hygienist RDH
- Thuy, Denturist
- Diep, Denturist
- Janet, Front Desk Co-ordinator
- Kelly, Sterilization Manager
- Rhys, Front Desk Co-ordinator
Our Services
At Pinewood Dental Care, we offer a full range of dental services, including:
- General Dentistry
- Diagnostic Dentistry
- Emergency Dental Services
- Hygiene & Prevention
- Restoration Dentistry
- Cosmetic Dentistry
- Oral Surgery
- Sedation Dentistry
- Root Canal
- Periodontal Dentistry
- Pediatric Dentistry
- Restorative Pediatric Dentistry
- Teeth Whitening
- Same Day Crowns
- CBCT
- Post Care
- Wisdom Teeth Removal
- Bone Grafting
- Implant Surgery
- Periodontal Surgery
- Denture Care Tips
- Following Your Oral Surgery
- Getting Used to New Dentures
- Post Care Dental Hygiene Therapy Session
- Post Root Canal Care
Why Choose Us
At Pinewood Dental Care, we are committed to providing the best dental care possible. With a team of dedicated professionals and state-of-the-art equipment, we strive to create a relaxing and comfortable environment for every patient. We understand that finding a new dentist in Niagara Falls can be a difficult task, which is why we offer a wide range of services to meet your dental care needs.
Patient Experience
These reviews highlight a mixed bag of experiences at this dental clinic. Long Nguyen's review is overwhelmingly negative, detailing a series of issues with the clinic's professionalism, communication, and treatment. They express concerns about the quality of care and the risk of permanent paraesthesia associated with the recommended treatment.
Wait and Frustration
Nguyen's experience is marred by long waits, miscommunication, and a sense of frustration from the outset. They set up an initial consultation with Dr. Sharma, only to discover that they would not be working with him for the actual procedure. This led to a second consultation with Dr. So, which did little to allay their concerns. The clinic's failure to provide adequate CBCT X-rays and to respect Nguyen's requests for a second opinion only added to their distress.
Contrast with Other Doctor
Nguyen ultimately sought a second opinion from another dentist, who took a more thorough and professional approach to assessing their condition. This contrast highlights the clinic's shortcomings in terms of quality of care and attention to detail.
Positive Experiences
In stark contrast, all four other reviewers (Helen Alexander, Keith Callahan, Ashley Mark, and Jane Cuarteros) express complete satisfaction with their experiences at the clinic. They praise the staff, doctor, and facilities, and use superlatives like "excellent, " "amazing, " and "one of the best."
Antonia Lu's Review
Antonia Lu's review is particularly glowing, describing the clinic as "bright and clean" with a "relaxing and nice" environment. They praise the professionalism and friendliness of the staff, saying they had a great experience every time they visited.
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