Business Details
18 Years
experience
Emergency
services
Trusted Plumbing & Electrical Experts in Grande Prairie
Silvertip Plumbing & Heating was founded in 2008 by Keith Fenske, a seasoned journeyman plumber with deep roots in Grande Prairie. Over the years, we have evolved from a specialized plumbing service into a comprehensive provider of plumbing, heating, electrical, and water treatment solutions. Our team of certified professionals brings decades of combined experience, including specialized training in Kinetico water systems, electrical installations, and hydronic heating. We pride ourselves on delivering personalized service, combining technical expertise with a commitment to understanding each client's unique needs.Our 24/7 emergency response capability ensures we address urgent issues promptly, while our focus on ongoing education keeps us at the forefront of industry advancements. With a client retention rate built on trust and reliability, we serve residential and commercial clients across Northern Alberta and the Peace Country, offering tailored solutions that prioritize long-term results over quick fixes.
Services
Plumbing Services
Electrical Services
Water Softeners
Drinking Water Systems
Specialty Water Filters
Heating System Repair
Emergency Repairs
Maintenance Plans
Tankless Water Heaters
Sump Pump Installation
Details
- Year established: 2008
Highlights and features
- We offer 24/7 emergency plumbing and electrical services with rapid response times.
- Our team includes certified Kinetico water treatment specialists and master electricians.
- With over 15 years of local experience, we provide tailored solutions for Northern Alberta's unique challenges.
- We guarantee clean, debris-free service and transparent communication throughout every project.
- Our cross-trained technicians handle complex plumbing, electrical, and heating system interactions efficiently.
What people say
Prompt service
Professional technicians
Clean workspaces
Clear communication
Competitive pricing
Services
Plumbing Services
Our certified plumbers handle everything from leaky faucets to complex sewer camera inspections. We specialize in residential and commercial plumbing renovations, tankless water heater installations, and emergency repair services. With same-day response and transparent pricing, we ensure minimal disruption to your daily operations while delivering durable solutions that meet local code requirements.
Electrical Services
Silvertip's master electricians provide comprehensive electrical services including new construction wiring, panel upgrades, and appliance installations. We handle both residential and commercial projects with a focus on safety and efficiency. Our team also specializes in integrating electrical systems with plumbing and heating infrastructure for cohesive building operations.
Water Treatment
As the exclusive Kinetico dealer in the region, we offer advanced water treatment solutions tailored to local water conditions. Our services include water softener installation, reverse osmosis systems, and chlorine removal solutions. We begin with a free water analysis to create customized purification plans that improve water quality for both residential and commercial clients.
Emergency Repairs
Our 24-hour emergency response team addresses urgent plumbing, electrical, and heating issues across Northern Alberta. With fully equipped service vehicles and rapid dispatch protocols, we typically arrive within hours of your call. This service includes after-hours support for critical systems like sump pumps and heating units to prevent property damage.
Heating System Repair
We service all types of residential and commercial heating systems including furnaces, boilers, and hydronic heating. Our technicians provide both preventive maintenance and emergency repairs, with expertise in integrating heating systems with plumbing infrastructure. We also offer energy efficiency assessments to optimize system performance.
People
Keith Fenske
Owner
With over 15 years in the trade, Keith founded Silvertip in 2008. He oversees operations and maintains hands-on involvement in complex projects, ensuring technical excellence and customer satisfaction.
Kevin Ruhr
Senior Service Technician
A master plumber with 12 years' experience, Kevin specializes in hydronic heating systems and commercial plumbing. He leads our technical training initiatives and complex repair projects.
Crystal Stevens
Journeyman Plumber
Certified gas fitter with expertise in residential plumbing upgrades. Crystal has completed over 500 home renovations and leads our team in customer education about system maintenance.
Keith Upshall
Master Electrician
Bringing 20+ years of electrical expertise, Keith heads our electrical division. He specializes in commercial installations and integrates electrical systems with plumbing infrastructure for optimal efficiency.
Caitlin Moody
Office Manager
Caitlin coordinates service scheduling and client communications. With a decade of experience in trade operations, she ensures seamless project coordination and timely service delivery.
Questions
What areas do you service?
We serve Grande Prairie, Beaverlodge, Dawson Creek (BC), Fort St. John (BC), Peace River, Slave Lake, Whitecourt, and all Northern Alberta communities within a 300km radius.
Do you offer emergency services?
Yes, our 24/7 emergency team responds to plumbing, electrical, and heating emergencies across Northern Alberta with typical response times under 3 hours.
What water treatment systems do you offer?
As the exclusive Kinetico dealer, we provide water softeners, reverse osmosis systems, and specialty filters tailored to local water conditions.
Are your technicians certified?
All plumbers hold journeyman or master certifications, electricians are Red Seal certified, and water specialists have Kinetico factory training.
How quickly can you schedule service?
Emergency calls receive immediate attention. Routine service appointments are typically available within 24-48 hours during regular business days.
Do you provide written estimates?
Yes, we provide detailed written estimates before starting any work, with no hidden fees or surprise charges.