Call us today for top-of-the-line locksmith services - 423-892-1700
At Rick's Lock and Key, we take pride in being Chattanooga's leading locksmith since 1973. Our company is a full-service locksmith also specializing in auto lockout. With a staff of over 22 full-time locksmiths and 19 mobile units in the field, we are equipped to handle any lock-related need. Our team is licensed and bonded, and we are authorized road service providers in the Tri-State area (AL, TN, GA).
Our Services
We offer a wide range of services to cater to your residential, automotive, commercial, and industrial needs. Our residential services include providing top-of-the-line safes or security hardware for your home, as well as premium lock services that will ensure your home is secure. Our automotive services include emergency lockout services, keyless entry systems, and high-security lock installations. For our commercial and industrial clients, we specialize in corporate and industrial accounts, master key solutions, electronic keypads, fire and emergency exit devices, door closers, and keyless entry systems.
Our Expertise
With over 267 years of combined experience under one roof, our team has complete and full knowledge of all the products we recommend and sell. We are experts in rekeying existing locks, installing high-security locks, and providing unique solutions that fit your specific needs. We are also accredited in safe and vault sales, as well as openings, and can transfer a safe from a different location to a new one.
Our Commitment
At Rick's Lock and Key, we are committed to providing top-notch services that exceed our clients' expectations. We understand the importance of security and convenience, and we strive to provide solutions that meet those needs. With our 24/7 emergency services, you can rest assured that we will be there to help you whenever you need us.
Overall Impression
Rick's Lock and Key has generally received positive feedback from customers, with most praising their fast service, friendly staff, and competitive pricing. A few customers have had issues with the company's inability to make keys for certain vehicles and billing discrepancies.
Positive Feedback
Many customers have expressed gratitude for the quick service and professional staff at Rick's Lock and Key. Some highlights include the following:
- A customer locked their keys in their car during heavy rain and was helped quickly.
- Another customer had a positive experience with a quick and cheap key cutting service.
- A family was traveling and lost their camper keys, but the staff at Rick's Lock and Key were able to help them get back on the road within minutes.
- A customer had a positive experience with the staff and competitive pricing for a replacement car key.
- Several customers have praised the staff's professionalism and fast service.
Negative Feedback
While most customers have had positive experiences with Rick's Lock and Key, there have been a few issues:
- One customer was unable to get a key made for their vehicle and was still charged for the service call.
- Another customer had a problem with a key that was made and had to return to get it fixed.
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